Swappa

Swappa sounded like a great platform but experience was disappointing. The phone i bought had a faulty camera and it was clear the seller didn't properly test it. Getting a response from customer service took forever and they didn't offer much help. I ended up stuck with a device that didn't work.

I bought a tablet but the seller sent the wrong model. I contacted them and they refused to accept the return. Swappa's support tried to mediate but i still got stuck with a device I didn't want. I expected better buyer protection from a platform that claims to be secure.

Selling my phone on swappa was a hassle. I had to wait a long time for the verification process to go through and even after it was approved it took forever to get an offer. The service fees were higher than expected and i ended up losing money compared to selling it elsewhere. Not happy with this site

I attempted to sell a phone on Swappa. All went smoothly, but two days later after I lowered the price on my listing, I received an email from Swappa stating that my login address was different from my home address. Ignoring the creepiness of this, I responded that I had been home all morning. I received no response, but an hour later I received an email stating that I would need to resubmit all photos. After asking what the point of this was, I received another email from "Heather S." questioning why I had lowered the price.

Rather than continue to be treated as a potential criminal, I simply removed the ad and traded it in with Apple's trade in program. I likely received $100 less but it was hassle free. I'd also recommend anyone looking to purchase a used phone to consider Apple's certified program. Apple provides a warranty and you'll avoid potential third-party parts contained in the refurbished phones being sold by corporate resellers on Swappa.

Swappa is awesome for buying and selling used electronics. You can trust them because they thoroughly check all the devices. Their customer support is super responsive and makes everything easy. If you're looking for gently used electronics, Swappa is the way to go.

Sold laptop on this site. The pay system Swappa uses is PayPal. PayPal refuses to transfer my funds to my bank. Swappa's reply was - "Swappa can't help you".
All they care about is getting their cut. After that, they will not help you get paid.

Twice in a row, I bought high dollar phones that turned out to be different than described. The staff has an attitude problem too. I closed my account today and never want to buy anything from anyone on there again.

Swappa is a game-changing website that allows you to find the perfect phone, tablet, computer, game system, etc. All for a fraction of any price out on the market! Sellers are simple and straight forward and most importantly, verified! I've bought 5 iPhones for me and my fam and haven't regretted a single second! Totally fast and efficient and worth checking out!

Many phones are sold locked and you will not see it when doing an IMEI search. Their canned response if a problem = contact PayPal or credit company. The locked phones issue widely prevails and Swappa ignores it. Don't buy or sell here.