Connecting smart buyers and trustworthy businesses
Sitejabber is a reviews platform by everyday people,
for everyday people.
Back in 2007, our co-founders Dr. Rodney Gin, Jeremy Gin, and Michael Lai noticed a major problem when trying to make purchases online – fraud and scams. Something had to be done.
Based in Silicon Valley, the trio received funding from 500 Startups, The Seraph Group, and Innovation Research Grants from the National Science Foundation to fight back… bringing our vision of buyer safety and dependable, unbiased reviews to life. And Sitejabber was born.
Today, Sitejabber has become a trusted resource and an official Google Review Partner for millions worldwide who rely on authentic reviews to discover businesses, avoid scams, and buy with confidence.
200M+
buyers helped
10M+
buyer reviews
140K+
reviewed businesses
Trust and Transparency
Sitejabber is dedicated to helping buyers make informed choices through real, unbiased reviews and fostering a reliable online community. We take special care in maintaining the integrity of every review on our platform.
Trust and Transparency page.
The Team




From the beginning...
A medical doctor sits, frazzled and frustrated, hunched over his computer. He needs to buy expensive equipment for his clinic.
A complete lack of transparency around businesses online… meaning an abundance of fraud and malicious scammers. In fact, annual damages from online fraud would top hundreds of millions that year alone.
To answer those questions, Dr. Rodney Gin would partner with Jeremy Gin and Michael Lai to fight back against fraud, give buyers a voice, and transform online purchasing
A lot has changed since then, of course, but one thing hasn’t – our commitment to bringing honesty and transparency to online purchases:
To be the go-to reviews platform that unites buyers with businesses and their products. Where buyers discover, evaluate, purchase, and provide feedback. And businesses manage their reputation, showcase their value, and drive growth.
That’s the power of reviews.

