Connecting smart buyers and trustworthy businesses

Sitejabber is a reviews platform by everyday people, for everyday people.

Back in 2007, our co-founders Dr. Rodney Gin, Jeremy Gin, and Michael Lai noticed a major problem when trying to make purchases online – fraud and scams. Something had to be done.

Based in Silicon Valley, the trio received funding from 500 Startups, The Seraph Group, and Innovation Research Grants from the National Science Foundation to fight back… bringing our vision of buyer safety and dependable, unbiased reviews to life. And Sitejabber was born.

Today, Sitejabber has become a trusted resource and an official Google Review Partner for millions worldwide who rely on authentic reviews to discover businesses, avoid scams, and buy with confidence.

200M+

buyers helped

10M+

buyer reviews

140K+

reviewed businesses

Trust and Transparency

Sitejabber is dedicated to helping buyers make informed choices through real, unbiased reviews and fostering a reliable online community. We take special care in maintaining the integrity of every review on our platform.

Curious about how we ensure fairness and authenticity?
Learn more on our
Trust and Transparency page.

The Team

A whole lot of heart goes into Sitejabber. Meet just a few of the faces that make up Sitejabber.
Michael Lai image
Michael Lai
CEO
Traci Garcia image
Traci Garcia
Trust & Integrity
Pauline Manu image
Pauline Manu
Marketing
Christina Raggi image
Christina Raggi
Business Support

From the beginning...

Late 2007. Silicon Valley.

A medical doctor sits, frazzled and frustrated, hunched over his computer. He needs to buy expensive equipment for his clinic.

The problem?

A complete lack of transparency around businesses online… meaning an abundance of fraud and malicious scammers. In fact, annual damages from online fraud would top hundreds of millions that year alone.

So how does our beleaguered doctor decide who to purchase from? Who does he trust?

To answer those questions, Dr. Rodney Gin would partner with Jeremy Gin and Michael Lai to fight back against fraud, give buyers a voice, and transform online purchasing

And thus, the trio founded Sitejabber

A lot has changed since then, of course, but one thing hasn’t – our commitment to bringing honesty and transparency to online purchases:

To be the go-to reviews platform that unites buyers with businesses and their products. Where buyers discover, evaluate, purchase, and provide feedback. And businesses manage their reputation, showcase their value, and drive growth.

That’s the power of reviews.

shadowMichael Lai
Michael Lai
CEO

Our Mission

To make honesty and transparency a standard in every purchase you make. With millions of reviewers, our platform empowers you with the knowledge to make informed buying decisions using trusted reviews. We invite you to add your voice by sharing your honest feedback on businesses and their products – the good, the bad, and everything in between. 💬 Thank you for being the heart and soul of Sitejabber. We’re glad you’re here. 💙