Amazon

I ordered multiple items, paid for them, but never received them. Customer service was unhelpful, and the delivery agents did not cooperate at all. I am extremely disappointed with Amazon India's service and would not recommend it to others

I ordered an item on Amazon which didn't fit so I returned it and received a confirmation in my order status that it was refunded for a total of $ 48.11. I used my credit card to purchase it but no return was noted. I contacted Customer Service which was a very difficult task and was assured my credit card would be refunded and I would get an email update from the rep in two days. That never happened and still no refund after 10 days. Got in contact again with C/S and was informed it was not possible to refund my credit card and I must accept a gift card. When I objected to that, the rep cut off the phone call! Okay, so I decided to use the gift car for another purchase and was only provided only $ 23.77. I was shortchanged out of $ 24.34! I will pursue this further but I suspect to no avail. Be careful with returns/refunds and better yet, buy your stuff elswhere. Amazon Sucks!

Was going to buy an Analon 10 qt pot, price in cart was 62.99. After shopping (and adding numerous additional items) went to cart and the price was now 89.99. Called bait and switch and luckily, I caught it before I bought it. Decided not to order anything, in my cart, from Amazon and cancel my account. Bye Bye Amazon.

Went online and found my items I was going to purchase through Amazon, and it ended up being cheaper than my Amazon total.

I purchase an average of 100 items every 3-4 months. I purchase food and every day items used. Over the past year Amazon has become very unreliable in their delivery service. Items are later than the committed delivery date by at least 1 day, at least 50% of the time. Either Amazon has grown beyond their ability to service their customers or they have the worst transportation department imaginable!

I ordered the Samsung Galaxy Tab S9 FE on December 27,2024, with an estimated delivery date of January 11. By January 8, it still hadn't shipped. After struggling to contact Amazon, I was assured they would "sort it out"—which meant delaying my order by over two weeks to January 27, with no explanation or notification (after multiple attempts at ascertaining the cause of the delay).I needed this tablet for an important exam, and I specifically chose it based on the estimated delivery date. Repeated attempts to get real answers led to the same generic response: "Sorry for the delay, but there's nothing we can do." When I asked to escalate the issue, I was told it was "above my limitations" and the chat was closed. Amazon promised a shipping refund in February, but after another tedious attempt to contact them in Feb, I was told that was incorrect and Amazon "does not offer refunds." How can you promise a refund and then tell me you don't do refunds?This experience has been frustrating beyond words. Amazon lacks transparency, has poor customer service, and makes it nearly impossible to resolve basic issues. If you need something on time, don't trust their estimated delivery dates. Their customer support feels like it is designed to wear you down, and they seem to thrive on making complaints so difficult that people give up. Is that why you don't really see negative reviews? Shall we rather stick to Takealot or even the cheaper new e-commerce companies?

I realized that I forgot to mention all the other bad experiences that I had. They have terrible customer service. They never tell you specifically that you need to have a certain percentage of original content over referenced content. Even if you use references, they can block your book and eventually they will terminate your account. They request you for proof that you have permission to use certain content even when you reference the site you used it from. These people are heartless. I lost opportunities to publish books in Kindle Unlimited for this reason and also losing the royalties is even worse.

This company couldn't deliver a terd on time anymore! Last 3 packages were delayed! Not worth the money! Out of the past year this has happened over and over again! Either need to hire true Americans or close your doors! Amazon sucks!

I stopped all business with him. I like his ex wife though. She has a soul.

My god, what a fing money hoarder and — what's the opposite of a Navalny? Oh yeah, traitor.

Ordered a set of 8 Fuel Injectors for a Ford Van, promised next day delivery. Next day a shipping envelope, NOT large enough to hold order was delivered to house with, the flap having never been sealed. The removal strip, which you pull off to seal envelop was still in place. When Amazon was contacted, the said it would take a couple weeks for them to determine what happened, so we had to order another set from a different vendor to repair my vehicle, so now payment two for parts.

I ordered several computer parts in the past 2 weeks, the last was supposed to be delivered YESTERDAY which was already late after their notoriously nonexistant "next day delivery" then the driver turned around mid route and went home early without an excuse. I only found out when amazon updated the "delivery estimate" to 8 days from now. Then 40 minutes ago I get a text to my phone saying the package was left outside, indeed it was outside, on the street in the snow & sluch in -10C weather contrary to repeated instructions. I had immediately texted the driver to LEAVE THE PACKAGE INSIDE AT MY DOOR NOT IN THE STREET but the lazy bastard was already miles away (well in excess of speed limits). So I went on their site to complain and got the run around from their artificial stupidity "agent" that closed the chat and never notified a living person.