Amazon
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How do I cancel my account with Amazon? I no longer have the e-mail that they sent me about the new rules.

Asked by Mary A. on 7/2/2015

22 Answers

I would call their customer service dept. They are all pretty knowledgeable and helpful. Good luck.
Augusta P.7/3/2015

1 (888) 280-3321
Sandra C.7/2/2015

I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Ron M.7/3/2015

I had to dispute the charge with my credit card company. It is a total fraud!
Nino P.7/3/2015

Canceling in simple. Amazon even offers the steps to do so (see below) GO TO -- https://payments.amazon.com/help/81247
I don't know why you want to cancel Amazon but I am not going to question your reasons. HERE'S WHAT I PAINT-COPIED FROM THE LINK I JUST LISTED. When an Amazon Payments account has been closed, it cannot be reopened. There is no cost for keeping an Amazon Payments account open; you can leave your account dormant as long as you want without incurring any fees.

If you do decide to close your account, do the following steps:
1. Withdraw any remaining account balance in your account by purchasing an Amazon.com Gift Certificate or by initiating a withdrawal to your bank account. (For detailed instructions for withdrawing funds from your account, see Withdrawing Funds.)
2. Delete any active payment methods from your account. (For detailed instructions for deleting payment methods, see Deleting Payment Methods.)
3. Contact Customer Service to request a full account closure.

If you decide you want to open a new account after closing your old account, you can do that at any time by visiting the Amazon Payments website. However, please note that the new account must use a different email address, because when an email address has been used for an Amazon Payments account, it cannot be used again, even if the old Amazon Payments account is closed.
Asim T.7/3/2015

I had done all suggestions, call, e mail, get angry etc.
Since I still have the same e mail address I had opened the account, I never able to get rid off them. Even my wife has a different e mail address, whenever she logs into their website even with a new laptop, it shows that I am logged in, maybe due the same address. I gave up and just changed my credit cards.
linda m.7/3/2015

Call them. I have always found their customer support to be very good.
Abe H.7/3/2015

Just call the customer service
David K.7/2/2015

Rather than attempting to email Amazon, you've got two choices here afore mentioned. Yes, you can ignore them. But a personal phone call to the Customer Service Department, will get their attention. In order to get the best number with the shortest wait can always be found on the GetHuman.com website. I've used it for many situations, and not necessarily just for online issues. When you're speaking with an actual person, you feel far more confident about your concerns. To further assist you against SPAM, DO NOT return to website, EVER! Otherwise, your cookies will be traced, whether you've got turned on or not. This is for all browsers. Since you've seemed to have some reasonable disfavor for them, it's time to take action now. It shouldn't be all that difficult to make your decision right away, and Customer Service is there for you. Be courteous but firm. Come on angry will only place whomever a bit cautious and hesitant. Best of luck.
David
In California
Herman W.7/2/2015

Call their customer service they are knowledgeable good people also go on my account and shipping returns refunds Amazon website.

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