Chrono24 has a rating of 4.8 stars from 2,911 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 2nd among Marketplace sites.
I had an excellent experience with Chrono24! Their professionalism, attention to detail, and commitment to customer satisfaction were unmatched. The entire process was seamless, and the watch was exactly as described—authentic, high-quality, and delivered promptly. Communication was clear and responsive, which made the transaction even smoother. I couldn't be happier and highly recommend to anyone looking for fantastic service all around!
First, the website is very easy to navigate and which makes searching, browsing and purchasing watches very easy to do. Second, the format of the sale is simple and avoids annoying bidding wars found on other platforms. Lastly, I like knowing that they stand behind the sale of items on the site and hold funds in escrow until after the watch has been delivered and inspected.
I was very pleased with Chrono24. Chrono24 used my previous entries regarding my interest in this item and "found" a suitable piece that matched my preferences. Once they recommended the item, I contacted the seller and made the purchase with ease. The item was delivered the very next day in pristine condition. Without the assistance and involvement of Chrono24, this wouldn't have been on my radar and would never have happened. Thank you, Chrono24
Smooth transaction. Kept me informed on every step. Felt very secure with financial care taken by them. Made sure I received my item and it was as described by seller before releasing my payment. This is my sec but with Chrono24 and I'm very satisfied with their professionalism.
I've purchased a few watches on Chrono24 now. The experience has been seamless with the app, and the watch sellers. It's definitely my number one spot to buy watches.
Thank you for all you do!
I recently purchased a pre-owned Rolex Sea Dweller. I opted for the Certification through Chrono24. I don't know why someone wouldn't spend the additional $249 to do so. They acted quickly. The communication was top tear, and it afforded me additional piece of mind on the piece I was purchasing. Can never have too much protection in today's day and age. Won't hesitate to do it again.
This website is perfect for my needs, as I search for watches with few examples for sale. The key is their worldwide scope, in addition to appropriate security features that allow one to deal out-of-country with confidence. I have used this website on several occasions, always with the desired results.
Wanted to buy a special item for a milestone birthday. Recipient found a watch they liked and we went from there. Navigating customs into the US required some attention and Chrono24 was communicative and helpful along the way. Recipient loves the watch and we are very happy with the entire process.
Wow, A+ customer service, seller updated me point by point of shipping status, fedex missed placed my package somewhere in their facility for couple days, seller reached out asking if there was anything they can do on their end, now that's service, thank you Dealer Hachimura Watch Japan (TC-*******).
The buying experience was very straight forward. The website was easy to use and communication with the dealer selling the watch worked well. I would definitely use this again.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.