Chrono24

Overview

Chrono24 has a rating of 4.8 stars from 2,911 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 2nd among Marketplace sites.

service
115
value
107
shipping
103
returns
50
quality
104
This company does not typically respond to reviews
How would you rate Chrono24?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow M. Trevor B.
Unfollow M. Trevor B.
Send Message
Share Review
Report Review

Highly Recommend
February 6, 2025

I had an excellent experience with Chrono24! Their professionalism, attention to detail, and commitment to customer satisfaction were unmatched. The entire process was seamless, and the watch was exactly as described—authentic, high-quality, and delivered promptly. Communication was clear and responsive, which made the transaction even smoother. I couldn't be happier and highly recommend to anyone looking for fantastic service all around!

Date of experience: January 27, 2025
Texas
1 review
0 helpful votes
Follow Brandon M.
Unfollow Brandon M.
Send Message
Share Review
Report Review

Chrono24 is my go-to source!
January 31, 2025

First, the website is very easy to navigate and which makes searching, browsing and purchasing watches very easy to do. Second, the format of the sale is simple and avoids annoying bidding wars found on other platforms. Lastly, I like knowing that they stand behind the sale of items on the site and hold funds in escrow until after the watch has been delivered and inspected.

Date of experience: January 21, 2025
GB
1 review
0 helpful votes
Follow Tony A.
Unfollow Tony A.
Send Message
Share Review
Report Review

Tudor Pelagos F XD Red Bull Chrono
February 2, 2025

I was very pleased with Chrono24. Chrono24 used my previous entries regarding my interest in this item and "found" a suitable piece that matched my preferences. Once they recommended the item, I contacted the seller and made the purchase with ease. The item was delivered the very next day in pristine condition. Without the assistance and involvement of Chrono24, this wouldn't have been on my radar and would never have happened. Thank you, Chrono24

Date of experience: January 23, 2025
Virginia
1 review
0 helpful votes
Follow Jim K.
Unfollow Jim K.
Send Message
Share Review
Report Review

Flawless
February 20, 2025

Smooth transaction. Kept me informed on every step. Felt very secure with financial care taken by them. Made sure I received my item and it was as described by seller before releasing my payment. This is my sec but with Chrono24 and I'm very satisfied with their professionalism.

Date of experience: February 10, 2025
California
1 review
0 helpful votes
Follow Raul S.
Unfollow Raul S.
Send Message
Share Review
Report Review

The best platform to buy watches
February 13, 2025

I've purchased a few watches on Chrono24 now. The experience has been seamless with the app, and the watch sellers. It's definitely my number one spot to buy watches.

Thank you for all you do!

Date of experience: February 3, 2025
New York
1 review
0 helpful votes
Follow Adam K.
Unfollow Adam K.
Send Message
Share Review
Report Review

Rolex Sea Dweller
March 2, 2025

I recently purchased a pre-owned Rolex Sea Dweller. I opted for the Certification through Chrono24. I don't know why someone wouldn't spend the additional $249 to do so. They acted quickly. The communication was top tear, and it afforded me additional piece of mind on the piece I was purchasing. Can never have too much protection in today's day and age. Won't hesitate to do it again.

Date of experience: February 20, 2025
Tennessee
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Send Message
Share Review
Report Review

Another satisfied customer...
February 21, 2025

This website is perfect for my needs, as I search for watches with few examples for sale. The key is their worldwide scope, in addition to appropriate security features that allow one to deal out-of-country with confidence. I have used this website on several occasions, always with the desired results.

Date of experience: February 11, 2025
District of Columbia
1 review
0 helpful votes
Follow Diane R.
Unfollow Diane R.
Send Message
Share Review
Report Review

Great experience!
February 28, 2025

Wanted to buy a special item for a milestone birthday. Recipient found a watch they liked and we went from there. Navigating customs into the US required some attention and Chrono24 was communicative and helpful along the way. Recipient loves the watch and we are very happy with the entire process.

Date of experience: February 18, 2025
California
1 review
0 helpful votes
Follow Catherine W.
Unfollow Catherine W.
Send Message
Share Review
Report Review

My Seiko SPB147j1 purchased
February 1, 2025

Wow, A+ customer service, seller updated me point by point of shipping status, fedex missed placed my package somewhere in their facility for couple days, seller reached out asking if there was anything they can do on their end, now that's service, thank you Dealer Hachimura Watch Japan (TC-*******).

Date of experience: January 22, 2025
Arizona
1 review
0 helpful votes
Follow Kenneth T.
Unfollow Kenneth T.
Send Message
Share Review
Report Review

Good service
February 12, 2025

The buying experience was very straight forward. The website was easy to use and communication with the dealer selling the watch worked well. I would definitely use this again.

Date of experience: February 2, 2025