Overview
Moon Magic has a rating of 4.1 stars from 622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 8th among Custom Jewelry sites.
Instant Feedback
I ordered a necklace for my sisters birthday, navigating the site was easy and ordering straightforward. I was kept updated about my package. It arrived earlier than was expected and I was impressed by the service from start to finish.
We ordered a ring for my girlfriend and it turned out to be too big for her, then we were able to send it in and exchange it for a smaller size. Now the ring was too small for her. Again we were advised and we were able to order a third ring and now it fit perfectly. All this process from Spain and with the help of Bernadeta. I never write comments about a company's service but MoonMagic's customer service is so outstanding that I had no choice but to do it. Highly recommended. And the rings are awesome!
Hello Daniel,
Thank you so much for sharing your experience! We're so glad to hear that Bernadeta was able to assist you through the exchange process and that the perfect ring was found. We truly appreciate your kind words about our customer service, and it means a lot that you took the time to share your feedback. We're thrilled you're happy with the rings and that they were worth the wait! We hope to serve you again in the future.
Kind regards,
Moon Magic
I purchased a unique and beautifully crafted moonstone ring and moonstone hoop earrings. They surpassed my expectations and I was thrilled. It is my birthstone and the first moonstone I have purchased and I am so glad I got it from Moon Magic. The ring fit perfectly and both came in a timely fashion with updates on when they were ready to be shipped. What a wonderful company. I highly recommend them!
Hello Pamela,
Thank you for your wonderful review! We’re so glad to hear that your moonstone ring and earrings exceeded your expectations. It’s an honor to be part of such a special purchase, and we truly appreciate your recommendation!
Kind regards,
Moon Magic
Love everything about my rings! Hubby surprised me for my birthday with the stardust band set and it's so beautiful. Pictures don't do it justice. Will definitely be back to order more pieces
Hello Caitlin,
Thank you for sharing such a lovely review! We're so happy to hear you love your rings, and we're thrilled that your hubby picked out such a beautiful set for you. We can’t wait to have you back for more pieces!
Kind regards,
Moon Magic
I've just received my Quartz ring in just under 2 weeks after ordering from Hong Kong. It is absolutely beautiful, I love it and it came in a really pretty box. I am about to place another order.
Hello Kaman,
Thank you so much for your wonderful feedback! We're thrilled you love your Quartz ring and that it arrived beautifully packaged. We can't wait for your next order!
Kind regards,
Moon Magic
I'm really happy with my new ring featuring a black obsidian stone. It's elegant, sleek, and comfortable to wear. The design is simple but stylish, and the stone looks beautiful. Highly recommend!
Hello Veronika,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your new black obsidian ring. It sounds like the perfect combination of elegance and comfort! We truly appreciate your recommendation!
Kind regards,
Moon Magic
This has to be the most beautiful ring I have ever owned 😍 the quality of the ring and gem is soo good. I was worried about sizing but it fits perfectly Thank you for putting my 2 favorite things together Rose Gold and Amethyst 💜
Hello Neve,
Wow, thank you for the wonderful review! We’re so happy to hear you love the ring and that the sizing worked perfectly for you. Rose Gold and Amethyst are such a beautiful combination, and we’re thrilled it turned out just as you hoped! Enjoy your stunning new piece!
Kind regards,
Moon Magic
Beautiful rings, perfect service, both via mail and whatsapp communication is fast. At first I didn't trust the shop, after communicating via whatsapp I believed that the product would arrive, but I didn't trust the quality... and I'm impressed! It's beautiful! I'm definitely not stopping with the 3 rings!
Hello Kristýna,
Thank you so much for your wonderful review! We're thrilled to hear that you're impressed with both the quality of the rings and our service. It's great to know that our communication helped build your trust. We're excited to have you as a customer and look forward to serving you again with more beautiful pieces!
Kind regards,
Moon Magic
First i order earrings the tip was sadly broken by shipment. I contact them en they send me imedialy New earrings. So happy with them. Thank you for good service. I love my earrings.
Hello Heidi,
Thank you for sharing your experience! We're so sorry the earrings were damaged during shipment, but we're thrilled to hear that our team could quickly send you a replacement. We're so happy you're enjoying your new earrings and appreciate your kind words about our service!
Kind regards,
Moon Magic
I ordered this gems from moon magic and all
I can say is it's perfect, stunning, gorgeous and affordable for the beauty of the rings.
I deeply recommend it.
Cheers
Neela
Hello Neela,
Thank you so much for your wonderful review! We're so happy to hear you're in love with your Moon Magic gems. It means a lot that you took the time to share your experience, and we truly appreciate your recommendation. Cheers to more stunning pieces!
Kind regards,
Moon Magic
We believe that everyone deserves jewelry that goes beyond the surface. That’s why we handpick each gemstone not just for its beautiful gleam, but for its unique energy and potential for self-expression and healing.
✓ We use 100% authentic, ethically sourced gemstones that are independently tested by GIA (Gemological Institute Of America)
✓ Each piece is designed right here in-house, ensuring nothing but originality in every piece
✓ When it comes to quality, we don't compromise - we use the finest premium metals & have a strict quality control in place
✓ 1.8+ million followers across socials & 500k customers and counting...
✓ Beautiful, gift-ready packaging
Note from our founder - Laura:
Since 2016, Moon Magic has been creating beautiful, high-quality, and affordable jewelry that taps into the powerful energies of gems. Our pieces are not just accessories, but soulful companions designed to resonate with your inner spirit while having a modern style.
Whether you're seeking enhanced intuition, greater self-love, or a confidence boost - our jewelry is created to help you flourish. Consciously handpicked and carefully crafted, each gem offers energizing properties to enrich and beautify your daily life.
We hope the radiant glow of our gems serves you as a reminder of the incredible magic around and especially within you.
Sent with love, from our hands and hearts to yours.
With Love & Magic,
Laura
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Debra,
Thank you for your lovely feedback! We're so happy to hear the ordering process was smooth and that your necklace arrived early. It’s wonderful to know you were impressed with the service from start to finish. We hope your sister loves her birthday gift!
Kind regards,
Moon Magic