They don't sell in stores in the States, so all orders are shipped from where they are made, in Israel. I've purchased three items over the years and I got them quickly with perfect customer service. I'm yet to find such fine craftsmanship in jewelry that has a meaning, tells a story, is very unique, and has solid craftsmanship. They have a huge variety of categories from Buddhist, Sacred Geometry, Astrology, Viking, etc. EACH piece has a COMPLETE description of what it means, not just a couple of empty lines. The picture is of the first piece I got from them (a gift from my beautiful bride). The story behind the ring is very relevant to me. The ring has several symbols on it from the story so it's great to get lost in the memories. Anyways, mail order overseas... but completely safe and trustworthy.