Distinctive Gem

Overview

Distinctive Gem has a rating of 4.5 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Distinctive Gem most frequently mention customer service, engagement ring and final product. Distinctive Gem ranks 7th among Diamond sites.

service
13
value
10
shipping
10
returns
2
quality
10

Instant Feedback

41 reviews
+13
How would you rate Distinctive Gem?
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Canada
1 review
0 helpful votes
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Very happy with my purchase
January 22, 2025

I contacted the Distinctive Gem team for an August Vintage round diamond, as a replacement for my engagement ring. Shopping was easy, customer service was great and in so happy with my final product. It's stunning!

Date of experience: January 12, 2025
Tennessee
1 review
0 helpful votes
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Eternity Band Engagement Ring
January 6, 2025

Awesome experience, from the initial discussion and design and refinement to delivery! The designer was very responsive in updating the renderings and sending them out, and very respectful of our wishes and vision!

Date of experience: December 27, 2024
Washington
1 review
0 helpful votes
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Great customer service!
February 8, 2025

Everyone was quick to respond, very accommodating, and the ring was made to our desire quickly

Date of experience: January 20, 2025
Florida
1 review
0 helpful votes
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Awesome experience!
January 5, 2025

Such a great experience getting my engagement ring from Distinctive Gem. Would recommend!

Date of experience: December 26, 2024
Virginia
1 review
0 helpful votes
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August vintage
December 29, 2024

The ring is gorgeous! Very pleased with the final product!

Date of experience: December 19, 2024
Minnesota
1 review
1 helpful vote
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Professional and courteous
October 13, 2024

Needed a specific stone that wasn't in stock. Was given other options and a time frame for when the preferred stone would be in stock.

Date of experience: October 3, 2024
California
1 review
3 helpful votes
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Amazing!
August 20, 2024

The quality of customer service and the actual product is phenomenal! I had a vision for the perfect engagement ring and the team delivered 200%! This is the place to go if you're looking for a one-of-a-kind ring for your significant other.

Date of experience: August 10, 2024
Texas
1 review
3 helpful votes
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Great experience very helpful staff.
October 24, 2024

Great experience with very helpful staff. Great website and good selection.

Date of experience: October 14, 2024
California
1 review
0 helpful votes
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Great Customer Service and Quality
July 29, 2024

Quality diamond at a reasonable price, highly recommend. I gave Distinctive Gem a chance after several customers recommended them due to their sheer quality diamonds. The research Distinctive Gem does is truly amazing.

Date of experience: July 19, 2024
Arizona
1 review
0 helpful votes
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Outstanding service!
July 29, 2024
Updated review

I have been working with Jonathon for a few years. He designed incredible wedding rings for my wife and I. Truly amazing. He has great integrity for his work. I would refer anyone to him. He is an awesome designer.

Date of experience: July 19, 2024

Working with Jonathan is absolutely the best!
June 13, 2024
Previous review

Working with Jonathan is absolutely the best! So much knowledge and integrity.

Date of experience: June 3, 2024