How would you rate Avon US?
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Washington
1 review
12 helpful votes
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Avon got greedy
August 4, 2020

After 14 years of selling, I am so extremely disappointed in Avon right now. All this new c r a p at triple the prices. Im losing customers like crazy. All their favorite items are disappearing and I have nothing to replace them with that they can or want to afford. Seriously Avon, what are you thinking?!?

Date of experience: August 4, 2020
Canada
1 review
0 helpful votes
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Good lipstick
October 2, 2020

I started using this cosmetics recently. They have very nice body sprays with nice scent. Now, I tried Avon True Color Nourishing Lipstick, I chose a Candy Red one. Its only $11. I like it because you do not need to use it every hour. The color is really string.

Date of experience: September 30, 2020
California
1 review
9 helpful votes
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Avon has become too pricey for most. Ever since it was sold out to the Korean company it has changed and not for the better. Most people who have used Avon for decades haven't done so because we want to pay $60 for a 1 oz jar of face cream. I'm a rep and no one wants to buy from me anymore. I can get the same quality drug store creams for half the price.

Date of experience: September 11, 2020
Michigan
3 reviews
4 helpful votes
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Sketchy
August 27, 2022

Placed a regular order as a representative, paying as usual by PayPal. Then started getting past due notices. Called customer service who I could barely understand but was told I had to PROVE that I paid. Got with PayPal who was thankfully helpful. But I had to send Avon a physical printout of my payment. Month goes by so I called to find out if I was cleared of the false no-payment, and they said oh yeah it's good. I mean, what?!?! I quit being a rep at that point and now getting promos to rejoin. Are you kidding me?! I'm never going to rep for Avon again and have them screw up their records and come after me for their mistake. Also beside the point is they discontinued good products in favor of high-priced junk no one wants. Good luck Avon, you're dying

Date of experience: August 27, 2022
Virginia
1 review
0 helpful votes
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I am not one to complain. But I just placed a $75 order with my Representative and I only received $11 in product. She stated that everything I ordered was out of stock or no longer available. This is not the first time this has happened. The past few orders have had something Out of stock or Not Available. I buy a lot of gifts for my loved ones thru Avon. Am I going to have to shop somewhere else? I hope not, but I am losing interest in Avon.

Date of experience: March 4, 2024
Massachusetts
3 reviews
4 helpful votes
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Price Gouge and Uncooperative
February 9, 2023

I placed an order for a difficult to find item yesterday, only to see it elsewhere today for a fraction of the price. Avon refuses to cancel the order - despite the fact that it hasn't even processed yet and even the payment is still pending. And I will have to pay the return shipping. My financial institutions won't help either. They cannot decline the purchase even thought it is still pending: I will have to wait and then file a dispute. So not only is Avon happy to gouge me on price, they are happy to waste my time. MAJOR FAIL AVON!

Date of experience: February 9, 2023
Florida
1 review
3 helpful votes
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Avon Changed
December 8, 2020

Just writing to let people know about my recent experience with Avon. I went to Avon.com as usual to place my order only to find that the prices are more than tripled and they no longer are offering the "outlet" portion which I am totally bummed about. I decided to use EBay to bid on products from sellers on EBay in exchange for the poor customer care on the Avon site. Also, not only is the Avon site difficult to afford, they are also virtually impossible to understand. The site is filled with products that lack in general interest and seem way overrated. Also, I recently tried becoming an Avon rep but they tried making me pay money for the free samples that they usually give the new representatives, they are no longer free! Very untrustworthy company anymore. Just a bunch of corporate sell outs looking to make a quick buck!

Date of experience: December 8, 2020
Michigan
2 reviews
3 helpful votes
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Not what it was!
October 23, 2023

I sold Avon for a couple of years because it was worth it for representatives. I loved their products. Everyone loved the children's items and their collectable items as well as jewelry. Avon is no longer an American company and they sell everything but the kitchen sink. What is with that? The prices are very high and from what I see representatives aren't getting what they once did. Good luck Avon!

Date of experience: October 23, 2023
California
1 review
1 helpful vote
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Made a purchase of $130 never got my products call customer service many times got a refund and never got my credit back at first was told to wait that the refund take time then after more than a month was told i could not get my money back bcause it was more than 40 days. Very frustrating

Date of experience: May 1, 2022
Canada
2 reviews
2 helpful votes
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Amazing
April 15, 2019

The only negative thing I have to say about this company is that the shipping takes a bit longer than I thought it would by a day or two, mind you there was a major snow storm. The products are amazing and you can get almost everything makeup you need. I would love to see some plus sized clothing from them especially with how great the quality of their necklaces where. And I how they come out with primers (face, eye, and lip) and setting powders and sprays.

Date of experience: April 15, 2019

Overview

Avon US has a rating of 2.7 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Avon US ranks 37th among Cosmetics sites.

service
15
value
13
shipping
13
returns
10
quality
13