How would you rate Wal-Mart?
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South Carolina
7 reviews
3 helpful votes
Follow Ann B.
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Good luck calling the store as they do not answer any calls except to the pharmacy period! In store associates are hard to find. Unless they are clustered in an aisle have a chit chat! Then its about 50-50 shot of them knowing where you can locate the product you need. Service is poor at best.

Date of experience: January 27, 2022
Montana
4 reviews
6 helpful votes
Follow Ruth B.
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Reasonable overall
July 27, 2018

There have been a few minor issues, mostly technical, they dont let you know how an item is being shipped, so it is difficult to know how to list my address. I live in an area where there is no home mail delivery, only PO boxes. Also, they wont ship some items, but wont tell you that until you place the order, and they are really good at splitting up the order and sending broken items.

Date of experience: July 27, 2018
Wisconsin
1 review
4 helpful votes
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The card told me to either call or activate online, so I went online, except it didn't even have an option to do that, it just signed me up for a personalized card, which I did not want. So I called the number and the people at the center are so incompetent that they could not tell me anything about my temporary card because she had my first name wrong and after 15 minutes of spelling it out for her, she apparently forgot what we were talking about and refused to look it up under the correct name. So I called back and got someone even more intelligent. This one asked me my name and for the last four of my social FIVE times before I hung up on her. After this little fiasco, I could care less how much money is on this card. No amount of money is worth dealing with these severely ignorant people any more. My advice... Just DON"T DO IT!

Date of experience: December 11, 2013
Illinois
1 review
2 helpful votes
Follow Juy P.
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Why do all your stores have to be so cold its sad when you see your workers wearing hats coats and gloves cause the store is so cold cause you cant even feel and heat. And its like that all time. I been in other store and they keep them heated its bad for business wake up Walmart get out of your offices and work in the store when it really cold out and hardly and heat in the store.

Date of experience: January 7, 2015
Florida
1 review
4 helpful votes
Follow Denice C.
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Conveince is out the window with you! Your new store in lecanto fl is awful! For one the parking lot is awful if you don't have a handicap sticker then the next spot close to a door have shopping cart return taking up 2 prime spaces? Then when you come out you have to push that full cart up hill after walking the whole store to find can't elope over ripe celery limply no 1/2 gallon vit. D milk! I buy cat, dog, bird seed and fish food from you if not every week every other why they can't be in same area in garden like before is so mean just to get people to buy other stuff! Try something new go back to go old days when bread and milk up by the door! Then I may want to stay longer on days I have time and money please change!

Date of experience: August 19, 2014
Ohio
1 review
2 helpful votes
Follow Linda H.
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Walmart has ALWAYS been my go to store. I am handicapped. I have trouble shopping. I can got to Walmart and get everything I want. 1 store. Walmart... you need to keep your customers safe. This means locking up these toy guns that look real... You now know what happens when someone wants to cause panic.! I understand that the law does not require that they be locked-up. Either did they require live amminuation years ago. Their were issues about that years ago... Fix the problem! Make us your priority again. The customers will feel safe, I'll be back. I'm sure others will come back also. Until then. I'll be going to Meijers and Target!

Date of experience: August 31, 2014
Mississippi
1 review
4 helpful votes
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3 weeks ago, Oct
November 6, 2014

3 weeks ago, Oct. 20, a transaction posted twice on my Walmart banking account. This accoount was closed and I have been promised by at least 25 customer service agents that it would be straightened out and I would receive my money which is now frozen and I do not have access to it. Each time I have called customer service I get a new person to talk to and they have to go thru the whole story, ending with it will be straightened out overnight and I will get my money back. I can lose the $1,500 or hire a lawyer and possibly get some of the money back in a bout a year or just forget it as lesson learned to never have a Walmart banking account again.

Date of experience: November 6, 2014
Alabama
14 reviews
56 helpful votes
Follow Lawhana K.
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Unhappy customer
December 4, 2021

I have been an online shopper of this establishment for about two years. Covid and disability has kept me at home. I do not drive anymore and my daughter takes care of my business.
They fail to give you ALL the items requested and send substitutions even when you say NO SUBSTITUTION! I am looking for another venue to shop online at. WalMart has frustrated and disappointed me greatly. I send them reviews back at their request but its still frustrating.
I'm done with Walmart unless I can enter store and shop for myself. Thsnks

Date of experience: December 4, 2021
Washington
2 reviews
1 helpful vote
Follow Teresa T.
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Left in the wind
January 1, 2018

Ordered item on dec. 14 from walmart.com, arrival store date for pickup dec. 27. As of today jan. 1, have spent about 2 hours on phone ( each call 2 store where im suppose 2 pickup item, playing out the same...= being transferred from department 2 department till they hang up on me after about 10th transfer 2 another department). Walmart.com says item was shipped 2 store and they can't help me any further. Store won't acknowledge having my item. So im left in lingo wondering where is my order, thx walmart. Great customer service

Date of experience: January 1, 2018
California
2 reviews
11 helpful votes
Follow Sean L.
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The store in Sonora, Calif. Has prices that are sometimes higher than other stores. It is a super store(groceries -drugs-normal wal-mart offerings). But... when it comes to groceries especially, sometimes neighboring grocery stores are cheaper!

Date of experience: July 13, 2017

Overview

Wal-Mart has a rating of 2.6 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Wal-Mart ranks 151st among Discount Shopping sites.

service
6
value
5
shipping
5
returns
4
quality
5