SnapDeal

How would you rate SnapDeal?
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Washington
2 reviews
0 helpful votes
Follow Samuel B.
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Delayed multiple times
December 3, 2024

I recently had a frustrating experience with Snapdeal. I ordered a belt but the delivery was delayed multiple times without any updates. Despite contacting customer service, I didn't receive clear answers about where my product was or when it would arrive. I eventually had to cancel the order but the process to get the refund took much longer.

Date of experience: November 6, 2024
Deepak J. SnapDeal Rep
3 months ago

Hi Samuel! We sincerely apologize for the inconvenience you had to face. Please share your registered contact details at care_yt@snapdeal.com so that we can connect and discuss this with you.

Thanks,
Team Snapdeal

Hungary
1 review
0 helpful votes
Follow Eliána T.
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I ordered a pair of shoes from snapdeal but they delivered the wrong size and the quality was not good. It even arrived longer than expected. The return process was inconvenient. Their customer service is not replying to all my messages. I will not order in this site ever again!

Date of experience: October 14, 2024
Deepak J. SnapDeal Rep
3 months ago

Hi! Sincere apologies for the unpleasant experience. Please share your order details at care_yt@snapdeal.com so that we can help you out.

Thanks,
Team Snapdeal

France
1 review
0 helpful votes
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Quality was poor
December 18, 2024

The sneakers I bought arrived within the promised timeframe but did not match the description and the quality was poor. Customer service was unresponsive and I had to initiate a return myself. While the return process was okay, I am still disappointed and left me hesitant to shop here again.

Date of experience: September 16, 2024
Deepak J. SnapDeal Rep
3 months ago

Hi! We sincerely regret the inconvenience caused. Please share your registered contact details at care_yt@snapdeal.com so that we can connect with you to discuss this.

Thanks,
Team Snapdeal

India
1 review
0 helpful votes
Follow Anurag N.
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Best experience
June 25, 2024

I recommend to anyone looking for a reliable and convenient online shopping platform in India. Whether you're shopping for electronics, fashion, or everyday essentials, extensive selection and user-friendly interface make it a worthwhile choice for online shopping.

Date of experience: June 25, 2024
India
3 reviews
2 helpful votes
Follow SANJAY J.
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While Snap Deal used to be a fantastic source for affordable goods, things have changed. I've successfully ordered over 9 items from them in the past, but now the prices have become quite expensive.

Date of experience: July 5, 2024
India
1 review
0 helpful votes
Follow Akash S.
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Shopping Exprience
February 29, 2024

Brilliant app ever used no doubt. So far I have ordered 10 products and all are perfectly fine. Their product assortment is fabulous and prices are reasonable. The app UI is super smooth and user friendly. Snapdeal's model of value ecommerce is exactly what we need i.e. Best quality products at cheap prices as brands doesn't matter. Their customer support is really helpful. Complaints, if any, are resolved in 2 to 3 days. Great service I really love it and would love to order again from them 😊

Date of experience: February 28, 2024
India
1 review
0 helpful votes
Follow Tarun M.
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Snapdeal's flexibility in payment options is a big plus. They offer a wide range of payment methods, including credit/debit cards, digital wallets, and even cash on delivery. This variety ensures that I can choose the payment option that suits me best for each purchase, adding to the overall convenience of shopping on the platform. Their dedication to accommodating diverse payment preferences and their user-friendly interface make Snapdeal a top choice for me.

Date of experience: March 19, 2024
Ohio
5 reviews
0 helpful votes
Follow Teddy g.
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Kinda mid...
April 18, 2024

Was looking for some cosplay deco stuff, searched many websites, stopped here. They had some good things, so i ordered them... But then i've met the cutom service and shipping. Not only all responses were so long to wait, like 3-5 days, but the shipping was longer that i expect... Lost time that i could use for photos and promos...

Date of experience: April 18, 2024
Deepak J. SnapDeal Rep
11 months ago

Dear Customer! We sincerely apologize for the inconvenience you have experienced. Your feedback has been duly noted, and we are committed to making necessary improvements to enhance our services. We look forward to providing you with an even better shopping experience in the future.

Thanks,
Team Snapdeal

India
1 review
0 helpful votes
Follow Shalini M.
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Best price
March 19, 2024
Updated review

Snapdeal's reliable delivery is a significant reason I choose to shop with them. I can always count on them to deliver my orders as promised, which is essential, especially for time-sensitive items. The tracking information they provide adds to the peace of mind, and I appreciate the transparency in the delivery process. Their commitment to punctuality and transparency truly elevates the overall shopping experience, and I trust them implicitly.

Date of experience: March 19, 2024

Return on product
July 5, 2022
Previous review

I have ordered boots from here, but I dint like the boots, I have returned the product it was so smooth to return here

Date of experience: July 4, 2022
India
1 review
0 helpful votes
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Great experience
April 27, 2024

I recently purchased a shoes from snapdeal, and I couldn't be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order promptly. The shoes arrived in excellent condition, exactly as described on their website. I'm thrilled with the quality and will definitely shop at snapdeal again in the future. Highly recommended!"

Date of experience: April 25, 2024

Overview

SnapDeal has a rating of 2.8 stars from 789 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 15th among Discount Shopping sites.

service
299
value
293
shipping
292
returns
280
quality
287
This company responds to reviews on average within 0 days