Overview
Perpay Inc. has a rating of 4.1 stars from 781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.
I have purchased several items through Perpay. This is an easy, hassle free, convenient way to purchase items. I have the ability now to buy things that otherwise wouldn't be able to. For example, I surprised my son with a top quality drone for his birthday. I love the convenience of the payments being directly deposited from my employer on payday. I don't have to worry about forgetting a payment, and I am able to pay extra when I want.
The customer service team is outstanding. Many online shopping company's have poor support, but Perpay has prompt, helpful, and empathetic people who are ready and willing to help.
I had an issue with a payment from my employer and Rob and Steven helped me fix the problem. They emailed back right away and we corresponded back and forth through the day and evening I'm so grateful to have suck an awesome experience in resolving my issue. I will remain a loyal customer with all of my online shopping purchases.
My headset will not pair to no phones in my house I've been trying to contact you guys for a whole month no response you don't have a number I can contact you at you only have this email and you're still not responding I think it's very unprofessional
Support through chat was fast, very easy, and didn't take long. I'm appreciative of this service being available. My only issue is that I wish there was a way to track when you receive my first direct deposit and I also wish the credit card could be expedited because I'm financing an upcoming expense and was hoping to have the card sooner rather than later.
I recommend the chat room to all customers fast and way less than 3 minutes I needed my card activated was having problems on the app and instead of calling I did the chat room with an agent and it was fast and easy process
I have been using perpay since around 2017 or there abouts every single time I use them the staff go above and Beyond for me. Yes you will hear it all the time "you pay more in the long run" blah blah blah, Well if you think about it that way sure. But how many people would rather pay a low amount in a higher value for a product then have to pay the full value of the product. Not me! Thats for sure! I love these guys and I will continue to use them for as long as I shall live
Thank you for taking the time to reach out and send me the information on my account that someone has been adding extra accounts in my name making accounts thank god they didn't use up my accounts and make it a fraud issue I appreciate your fast response and fixing everything so I can now do my shopping.
My experience was very easy and straightforward. I got to buy my kids Christmas gifts and open a line of credit to help build positive credit. Each payment is deducted out of payroll via direct deposit so you don't even have to think about it or accidentally miss a payment. I would recommend this to anyone.
Your response time is beyond horrible. Then when someone does help they don't answer questions that's being asked. Someone was helping then after I completed a step the person left chat or something because I was never told what the next step is. I've been trying to withdraw my cash from this account being that I need for an emergency, I've been getting in little to no help at all. This had been going on for almost 4 days now. I have a Td Bank account thts on file that I need the funds transfered to and seems like no one over there wants to help. Please email ASAP or call me so I can settle this issue.
Hi Troy, we are sorry to hear about the delay you experienced and understand how important it is to get your funds transferred promptly! I can see that a member of our team was able successfully send your overpayment back to your personal bank account. If you have any further questions or concerns, feel free to reach back out to us at hello@perpay.com!
I received an item from a partner retailer that was missing parts. After reaching out Perpay and sending photos as proof that the partner was providing inaccurate information Perpay was able to get parts similar to the ones I was missing sent to me.
The PerPay experience is a novel one in the USA that have tended to exclude a section of the citizenry, all in the name of credit ratings that are at best subjectively disadvantaged to people of color. Good way to go!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to reach out and share your concerns. We’re truly sorry for the inconvenience you’ve experienced with your headset and for any confusion about how we can assist. I can see that a member of our Team has been in contact you in regards to the issue you have with your item, so please respond through there if you have any further questions!