BigLots!

On Black Friday, I found some amazing deals on holiday lights online and purchased about $90 worth as I just moved into a new place.
Initially, the order was delayed for a week. I received two small strings of lights which required 3 AA batteries each. This was not indicated in their online advertisement and I will be returning or throwing them out.
A few days later, I receive an email stating that my entire order is canceled. I was expecting 11 strings of lights and will end up with zero.
I have been a loyal Big Lots customer for over 2 decades. I will NEVER shop there again. Absolutely horrible work Big Lots.

They take your money immediately, but; to receive a Credit on a return is a Complete Nightmare! Customer Service Reps. Are not Concerned. Avoid a Big Headache and Avoid shopping at Big Lots! No wonder why they are closing their doors!

My original complaint was about biglots charging interested on my zero interest account.
I thought all was taken care of because they sent a check for the interest that I was erroneously charged. Today as I am going over my bank statement I discovered that biglots canceled the check and of course my bank charge me for it.

I will be so glad when the last biglots closes because all this aggravation...I was also threatened by their manager when I went to go talk to the furniture guy...who I wasn't allowed to speak to...that manager threatened to call the police and have me arrested! It was a real mess. This company does not care...the CS phone have people that are farmed out from I dont' know where...I can't understand them. I am so sick of biglots.

I shopped for many years at Big Lots. They advertised their products as "close outs." Prices were lower than most places. However, in the last 4-5 years their prices have become increasingly higher to the point that most of their stuff is less expensive at the local grocery stores and at Walmart (right across the street).For example, this weekend they have 2 liter Coke product 2 for $4. There are numerous grocery stores in the area with the same items 2 for $3. So I rarely go to Big Lots anymore.

Doris was being racist towards people of color and being dismissive while speaking Spanish and letting people skip the line while others wait in line.

So I'm in line at this store. Cashiers must love tricking biglots cameras out of there money and also business. Shouldn't have to stand in line 20 to 25 mins to wait for cashier to give her family members free stuff and also discount numerous items then tried to tell me register broken and waiting on manager. I'm sure this cashier has done several times and had audacity to take name tag off. Traci or Kelly or something in that nature. Y'all wondering why business is low here check your tapes from opening to closing and will see. Never will come here again.

They have a huge promotion on Swiffer XL dry refill, so I bight 10. In order to make the free shipping, I added a box of baby wipes. They delivered the baby wipes, but one day later, cancelled my order on the Swiffer refills. Guess you are having regrets on the big sale? If you can't afford it, don't do No freaking sales. Loser

This has been twice now that Big Lots has rejected the offer of $10 off $20 purchase as a reward to come back! I have 3 accounts (mine, my husband and our business). There is no Expiration date on this coupon! Still Big Lots refuses to honor it! What a crooked company!

I used to love the bargains at Big Lots. Now, their prices are higher than most other places when I compare the same products. For example, last week I went to Big Lots with a 20% coupon (necessary now to get any bargain). I priced Oil of Olay bar soap. It is priced $12 for 8 bars at Big Lots. I looked online and it is prices $9.97 for 12 bars at Walmart -- $2 less and 33% more product. I priced aluminum foil and it was $11 at Big Lots. That is the exact same price as Publix!
It appears years ago Big Lots established themselves as a lower prices option, and now they assume their customers are not paying attention to their huge price increases and lack of bargains. Probably abandon shopping there altogether if it does not change soon. Sad.

I Bought some clearance items from Ashland (MA) Big Lot. There are 4 signs over the clearance shelves showed extra 25% off. But when I checked out there was no extra discount. Since already good deal, I still want to keep them. After payment, I tried to remind them there are wrong sign on the clearance shelves. The manager didn't go checking on the sign and just said: "If you don't want them, you can return".