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SugarCRM Reviews Summary
Sugar CRM is generally perceived as a solid choice for small businesses, particularly due to its customizable user interface and the benefits of being an open-source product. However, many customers express challenges regarding its setup and usability, especially for those lacking technical expertise. This indicates a potential barrier for new users or those unfamiliar with CRM systems. Overall, while the product's quality and flexibility are appreciated, there is a clear need for improved user support and guidance to enhance the onboarding experience and address usability concerns.
This summary is generated by AI, based on text from customer reviews
Sugar CRM is good for a small business, but a little hard to use and set up - Sugar is a solid open source CRM product - the customizable UI is great. However, if you're a newbie to CRMs or non-technical you will probably find Sugar tricky to set up and use.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members