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The company demonstrates a mixed reputation among customers, with some appreciating the reliability of its products and the quality of service provided. However, concerns have been raised regarding the limited payment processing options, which customers find suspicious and restrictive. This lack of flexibility has led some to seek alternatives, indicating a desire for more diverse merchant service choices. Overall, while there are positive sentiments about product quality, the company's customer service approach may benefit from addressing these payment concerns to enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Shopping carts that only offer authorize.net are suspicious - Any shopping cart software that only offers a single option for your CC processing to me is very suspicious of a deal between authorize.net and the shopping cart company. Ideally, you want to be able to choose from a variety of merchant services. I had a client with this shopping cart and switched him to one that offered more variety so he can change depending on the rates.