Republic Services

I was paying yearly but EVERY year my billing cycle rate increased. My service did not improve and I did not have more trash. My initial bill was $140 yearly but I ended up paying almost 400 a year ridiculous price. They added more extra charges I didn't change anything. Dece6 I called to cancel my service they offered better price. I was charged over $50 To pick up their trash can. I called the office to say what a cheat to charge more to pick up the can than a one time fee for trash pick up.
What an awful corporation. Do Not pay these prices.

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We constantlyhave to clean up and pick up trash after the service pick up. We make sure our trash is in bags and in the receptacle. Well, the last 3 pick ups we have had to clean up a mess of trash strewn all over our yard, street and driveway.

They missed scheduled trash pick up. They blame the weather. Never adjust the bill accordingly. Never notifies us. They said they were coming Monday, today and to salt the driveway. We did. Even though it's 53 degrees out. They never showed up again. Now, they are saying they are coming tomorrow. And tomorrow may never come. The account manager could care less. Very unresponsive company. Not clear how their CEO earns more than 11 million a year. This is ludicrous.

They keep telling me I owe over $100. They have NEVER picked up my trash. They took over for GFL, I have tried for over 2 years to get resolved.

After the Storm we were told to put our damage fencing and neat piles by the curb well I did that it came through they did a first pickup and said it was a first pickup and they picked up some of my neighbors and the following week they passed us by again they didn't pick up our pile well on both trash day they didn't pick it up then the second month came by they didn't pick it up so I called for Miss picked up I called him three times had it scheduled for pickup they said they would pick it up and they didn't I pay for bulk pickup they didn't pick it up then on top of that the driver chooses not to pick up my trash can on regular pickup gets my neighbors on both sides of me but not my can and I pay quarterly auto pay so what's his excuse this time for not picking up my trash apparently he's lazy doesn't want to pick up the boat trash and who knows that might be a different driver so are you hiring nothing but lazy $#*! drivers that don't want to do their job for what we are paying them to pick up I called for Miss pickup on my can and I get they'll be out there the next day well guess what I get home the can is still there go figure

My bill was increased without notice, looks like my bill was doubled, some weeks I didn't even have trash to be picked up charged anyway, never received any bills since I started with them. Looking for a new provider

I contracted this company for residential garbage pickup in November of 2023. My garbage has been picked up once. They have so many excuses but are never able to pickup my garbage. I cancelled the service today, 2/21/2024 and guess what, my trash was not picked up again. I'm so disappointed being new to the state and dealing with a business like this. They need to be held accountable and learn how to treat their customers!

My company signed a 3-year contract with Republic in 2017. We noticed over time the bill increased more and more and eventually with all the added fees; the bill ended up being three times more than originally. So, in Jan 2024, we decided to switch companies. I called to cancel service and they told me they would pass the message on to the sales rep. The sales rep called the next day to try to "help" me lower the bill. After she quoted a price that was still much higher than the competitor, I stated that I wanted to cancel the service. She then proceeded to get an attitude and threaten us with an "early termination fee." I asked how a fee could exist if we fulfilled our 3-year contract and she stated that the contracts continue and renews every year until you cancel it. I have never heard of such a shady practice from any business. So, it is an endless contract you are stuck in essentially,

Horrible customer service. I made plenty of calls where they don't show up.because of snow or movie or lack of drivers. When I called to cancel it took three days and three phone calls.This company is third rate,

If I could get another company to pick up trash I would. They quit picking up recycling then increased their price. I put my collection on a travel hold they keep forgetting what was done and then they charge me five dollars when I call to remind them I am on vacation hold.