Haulla

How would you rate Haulla?
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Texas
2 reviews
4 helpful votes
Follow S p.
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We were contacted by this company several months ago and decided against using them for our waste management as their contract terms were unacceptable in addition to the negative reviews regarding difficulties stopping service and the fact that they are a middle-man for the waste removal. The will not stop calling us. It is harassment at this point.

Date of experience: January 13, 2025
Texas
2 reviews
1 helpful vote
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Do not have high expectations. They will probably give you a similar service to what
Your current waste company is giving you.The upside is that they provide you with the
Same service at a better price point. So definitely worth changing if you feel like paying
Less.

Date of experience: July 2, 2024
Romania
4 reviews
2 helpful votes
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Nice Drivers
May 20, 2024

Honestly, not the best, but not bad. Their service is pretty similar to other companies, but I guess I do enjoy the friendliness of the drivers compared to my previous waste collectors who would sometimes act rudely when I was paying to use their services. For Haulla drivers, I can tell they're happy doing what they do.

Date of experience: May 20, 2024
New York
1 review
4 helpful votes
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Haulla has been a lifesaver! Their waste collection service is reliable and efficient. They always show up on time and take care of everything quickly and professionally. Plus, their customer service is top-notch. I would highly recommend them to anyone looking for a dependable waste collection company.

Date of experience: May 15, 2024
California
1 review
2 helpful votes
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Overall Good
March 22, 2024

The uniformity of Haulla's charging and services is its strongest feature. The professionalism and meticulousness exhibited by the Haulla crew impressed me from the moment I spoke with them until my rubbish was collected. Every time they visited my location, they were constantly on time and delivered the same high caliber of service. Haulla's open and honest pricing structure is what actually makes them stand out from other garbage management providers. They give out thorough invoices that list all of the services rendered along with the corresponding expenses. That is a big relief because I have never had to worry about unanticipated or hidden expenses with Haulla. Overall, Haulla is a great option for anyone in need of garbage management.

Date of experience: March 22, 2024
Romania
1 review
1 helpful vote
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I have two locations and have been using Haulla for about 2 months now. Loved my experience at Haulla! I'm happy with the quick customer service, the credit when the missed pickup happened. Best of all, I got a 20% discount on my previous service, which saved me a lot of money. Great service, Highly recommend!

Date of experience: April 5, 2024
Texas
1 review
2 helpful votes
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This company is a joke. They are a broker garbage company, that do not even own land fills or dumpster trucks, they broker there service with other companies that have landfills and trucks to pick up for them. Which is why you will never receive the best rates

If you do sign up with them,make sure to cancel the auto renewal, which is not the same as the 36 month agreement. They con you into thinking it is only 36 months, however you will also need to cancel the auto renewal. If you do not, they will state your 36 month agreement ended, but you never canceled the auto renewal portion, so then you will need to stay an additional 36 months. Which is how they lock you in as a 'customer'.

I would stay far away from this company!

Date of experience: February 9, 2024
Operation H. Haulla Rep
9 months ago

Dear Dan,

We are sorry to hear about your experience and appreciate your feedback. Our goal is to offer competitive rates and quality service. We apologize for any confusion regarding our agreements and auto-renewal process.

We value transparency and want to address your concerns. Please contact our customer service team at support@haulla.com so we can assist you further and ensure clarity on our terms.

Thank you for bringing this to our attention.

Sincerely,
Haulla Operation Management Team

Texas
2 reviews
2 helpful votes
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Switched to Haulla for waste collection a few months ago and it's been great. Their service is reliable, they take almost everything for recycling, and their customer service is top-notch. Makes waste disposal a breeze!

Date of experience: May 2, 2024
Texas
1 review
3 helpful votes
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Fraud fraud trash broker company they get you in a contract and keep sending fraudulent invoices even though they never pick up, and if you tell them that they never picked up and about fraudulent invoices they give it to their attorney and collection company to recover what that never picked up plus steal more money on top, please stay away they are professional con artist

Date of experience: February 25, 2024
Operation H. Haulla Rep
9 months ago

Dear Nano,

We are truly sorry to hear about your experience with our company and apologize for any frustration or inconvenience you’ve faced. We strive for transparency and high-quality service, so it’s disheartening to learn we fell short in your case.

Please provide us with your account details through a direct message or our support contact at support@haulla.com so we can investigate your case and provide more insight about the situation. Your feedback is invaluable to us, and we are always committed to improving our services and restoring your faith in us.

Thank you for bringing this to our attention.

Sincerely,
Haulla Operation Management Team

Romania
3 reviews
2 helpful votes
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Overall Good
February 14, 2024

There are times when don't pick up the trash once every 3 months. It was a bit frustrating because I couldn't directly contact the waste collection company, but it was okay because the manager in charge of Haulla resolve it quickly. Anyway, even if you use the service of another waste collection company, it is the same that sometimes it is not collected. So cheaper is better. There were a few dissatisfied parts, but the reason I'm still using this service is that I used to pay about $250 per month, but now I only pay $160 per month.

Date of experience: February 14, 2024

Overview

Haulla has a rating of 2.7 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Haulla ranks 2nd among Waste Disposal sites.

service
41
value
39
shipping
30
returns
28
quality
35
This company does not typically respond to reviews
+7