1800GotJunk

Both Nate and Brett called today to keep me frequently informed of when they would be arriving. Once here I showed them the 4 furniture pieces that I needed removed. An estimated quote was given, they got everything out in 20 minutes and he actual quote was less. Both friendly, professional and accommodating. I was happy to give them a tip and I highly recommend their services. Now our basement is much clearer - thank you soon much!

I first used the Junk Guys when they were new in town. Yes it has been a few years. At that time my crew was fair, friendly, helpful. After today I realize, like most businesses which experience a few years of success, are nothing more than a racket. Super inflated price for minimal work (20 mins?), sullen, superior workers, and to top it off, the dreaded tip screen. Why do I have to tip you for doing your job? Yes, I did agree, I did pay. I think I was in shock, disconnected as to how such a lovely service, once upon a time, turned into another grabbing con. PI am in Tucson, AZ. Do yourself a favor. Find a guy with a trailer or do it yourself.

They should have an option of a negative 5 star review if so, this company would be in front. I recently scheduled an appointment and opted to gain insight on pricing. She informed me that they charge by how much of the truck is filled. The manager and his aid arrive and proceeded to tell me that a couch, loveseat, a bed with frame and box springs, 2 dressers, one coffee table and 2 end tables would fill the complete truck and the price would be over $7,000 and if they have to return it'll be an additional $3,500. I respectfully declined their services stating that in Baltimore the fee for bulk disposal is between $100 to $200 fee. The manager's aid kept asking me to quote him a price that I'm comfortable with, and I chose not to do so. If anyone asks this of me, that lets me know the prices are bogus. This business is a total scam. You're better off working with people within your city or state because these people are vultures.

NO SHOW FOR 1 800 GOT JUNK. I set up an appointment time with 1 800 Got Junk. They phoned & text me at the beginning of my appointment to say they are coming. The driver called a little while later saying they would be here in the next hour. Waited & waited & they never showed up. They wasted my time. I still got my junk: (

Sam and TJ were great, hardworking, very friendly and cooperative people. Worked very hard and I thought well organized,quick and efficient. How fortunate I was to acquire these two fine individuals to do the work. Extremely satisfied and would recommend anyone to this company. Even the lady who answered the phone and set up the work schedule was prompt and courteous and I got to talk to a real person, not a machine!

I called this company last week for an estimate. They showed up the next day as scheduled. Casey in Atlanta called me and gave me an estimate for a relatively small shed for 700.00. I did not accept this price and was immediately quoted 200.00. Wow an instant 500 dollar difference. This made me feel as if they are not professional and more scam like. I agreed to the 200 dollars for the following morning, Friday. I called Casey more than five times once it was obvious they were not coming as scheduled. He never answered or returned my call and the service was never done. I called customer service to speak with a manager on Friday. As of today Monday morning no one has reached out to me… I do not know about other areas… the team in Gwinnett, Georgia (snellville) will offer you an outrageous estimate and follow up with one in which they never intend on honoring…. Casey is the guy who says on his answering machine he is part franchise owner… 770-990-611%