MyGermany

*** WARNING DO NOT DO BUSINESS WITH MYGERMANY***
Have been using mygermany for a while and have not had any issues until recently. I initiated an order for forwarding on the 20th of January and that order still has not shipped. All they have to do is slap a label on it and hand it to the carrier but I guess that's too much to ask for. It's now a month later February 20th and numerous e-mails have gone answered sporadically. When answered they give a vague answer like "I will help you" but never do anything. I believe they either lost my parcel or are going out of business. I highly recommend NOT doing business with them, unless you like being scammed. I will change this feedback if my shipment eventually ships, but I doubt that happens. ***Mygermany: If you want this changed then ship my order please.***

I had a package shipped to them to be forwarded, for over two weeks I received almost no response from them. When they finally got back to me they wanted 1500 euro to ship my package! They took so long to get back to me I was not able to send this package for a refund. They dont respond to Emails or phone calls. I dont know if this is a scam to steal people packages or they are simply going out of business, but I personally lost 850 euro...

From admirable to outstanding I have used Germany for many years, but I now only shop once or twice a year because the EUR has grown significantly in value relative to my home currency. Regardless, I always receive excellent service. They went one step farther now, though! Johanna was a huge help to me today with the chat feature. I discovered that my free membership did not permit me to combine two incoming packages, which was something I wanted to do. For those who aren't regular users of their service, I proposed that Germany consider offering a pay-per-use option. I would be more than willing to pay for the service only when I utilize it.

For a number of years, I have shipped my goods from Germany to my home using this company's services. It is a trustworthy business with excellent client support. Everything has always arrived on schedule and in good packaging; I have never had a single delivery missing. My current issue (which was entirely my fault) was fixed thanks to the prompt, kind assistance of Dora from customer support. MyGermany comes highly recommended.

Positive 3+ years Experience. I have been using this service for more than 3 years, as well a few others. To ship from Germany to South Pacific Islands near Australia. I have found myGermany.com offers the best service and shipping fees. No place is perfect, however my experience with shipping and customer service has been very good over the past 3+ years.If I was to give any negative, it would be that at times when a change or update needs to take place for something to change regarding a value or customs id it may take 1-3 days for the matter to be corrected. myGermany.com is a very good service and they work hard to meet your needs as well comply to shipping rules. I have and do recommend their services. And rates are about the best in the business of shipping.using FedEx, DHL,UPS and USPS.