How would you rate Jauce?
grey star
grey star
grey star
grey star
grey star
Georgia
1 review
0 helpful votes
Follow Ed L.
Unfollow Ed L.
Send Message
Share Review
Report Review

Several times over the last 2 years, I have been High Bidder and the item awarded to a "Ghost Bidder" with no name or winning bid shown on the Bidders List... I keep getting some Bulls--t replys... This time, they claim it doesn't show the winner because "Jauce" placed the bid... But they won't do it for me...I am just about through bidding with these Lying Cheaters who are obviously doing favors for someone else...
Here is the auction -- My bid was for ***** yen...They claim, but cannot show or prove, that another bidder beat me at ***** yen...Where does it show? Nowhere... And Jauce can not give me a straight and true answer...=------------
https://www.jauce.com/auction/x**********#
This has happened on more than a few Listings, and only on "Desirable Collector Lures"... And I know of several others that have had the same happen to them, 2 fellows I know have stopped using the cheating, lying service known as "Jauce"...

Date of experience: January 19, 2025
Sri Lanka
1 review
0 helpful votes
Follow Ganesan M.
Unfollow Ganesan M.
Send Message
Share Review
Report Review

Super service
May 23, 2023

I have bought multiple items from this service. Very trustworthy. Items are very well packed and always safe, never damaged. The website is super. Can find out any information about bidding and transactions very easily.

Date of experience: May 22, 2023
Florida
1 review
0 helpful votes
Follow Ernesto H.
Unfollow Ernesto H.
Send Message
Share Review
Report Review

This is my second of many future purchases from your site. May I say you're handling (packing) department is top notch!

These item are usually very fragile and one of a kind in most cases and they are handled that way by your shipping department hats off to them!

Date of experience: May 24, 2023
Italy
1 review
1 helpful vote
Follow Francesco G.
Unfollow Francesco G.
Send Message
Share Review
Report Review

The platform is clear and perfectly working.
The communication, even if overseas, is quick and responsive.
I would like to use it again (especially for Yahoo Japan Auctions) but, although there's an expenses calculator, I've noticed many fees aftewards the auction was won. The final amount was a little bit more consistent than the expectations, especially the 10% fee that Yahoo Auctions took was not mentioned on the FAQ i previously read.
Anyway timing, packaging and the product I bought were exactly as I supposed to be.

Date of experience: June 23, 2023
Romania
1 review
0 helpful votes
Follow Lucian C.
Unfollow Lucian C.
Send Message
Share Review
Report Review

Packing is very good
August 31, 2023

The packaging is very good and carefully made. I would like to make one more addition, I know that it is not Jauce.com's fault, but it must be mentioned in this way as well. The auction: g********** - https://www.jauce.com/auction/g**********
The product has arrived with a major defect, broken inside.The seller did not specify anything about this as having a broken clutch inside.
In the product description from Jauce auction, the seller specified that the product is "unused" (ITEM CONDITION)!
I am very disappointed with this incidence.
I hope I can recoup some of the money given on this (now) museum piece.
Thank you Jauce for your promptness and professionalism.

Date of experience: August 30, 2023
Denmark
1 review
0 helpful votes
Follow Henning N.
Unfollow Henning N.
Send Message
Share Review
Report Review

Excellent
June 23, 2023

I live in Denmark and i have bought things from Jauce 4 times and every time i was surprised how excellent all the things was packed.
All the things was first class.
I have 100% confidence to Jauce and the things i have bought there and will buy in the future.
All the best from here and 5 star is not enough.
Kind Regards Henning Nielsen

Date of experience: June 22, 2023
California
1 review
1 helpful vote
Follow Brendan C.
Unfollow Brendan C.
Send Message
Share Review
Report Review

This is about the 13th package that has been sent to me. It is amazing how each one has been carefully and professionally wrapped so that I receive it so well protected. Thank you Jauce and those who do the wrapping.

Date of experience: May 13, 2023
Washington
1 review
0 helpful votes
Follow Matthew H.
Unfollow Matthew H.
Send Message
Share Review
Report Review

Thank you Jauce
August 23, 2023

At first I was a little bit skeptical as to if the item I was bidding on would be legitimate and if it was and I won auction of item would shipping go smoothly. Well I won the auction and everything went as smooth as it possibly could go! I already received my item and it was packed very secure. Sometimes Jauce took about a day to respond to my questions but that's because Japans time is different than US. So if you're in US and using Jauce I want future customers to be aware of that. Jauce will answer your messages and questions in understandable english. Thank you Jauce! You helped me find and squire a rare and one of a kind car part that I have been searching for for months!

Date of experience: August 23, 2023
GB
1 review
0 helpful votes
Follow Nigel B.
Unfollow Nigel B.
Send Message
Share Review
Report Review

This is the 7th package I have received and I have also used all delivery options now. Packaging has been exceptional in all cases and all items look like they have always been packaged with care and attention to protect the items.

Date of experience: May 31, 2023
Japan
1 review
3 helpful votes
Follow Michael T.
Unfollow Michael T.
Send Message
Share Review
Report Review

A friend who collects Japanese antiques recommended me Jauce.com website. Although I used other companies in the past, Jauce was the best "buying from Japan" experience ever. Their packing for fragile items is excellent. Besides, the customer service is always friendly and helpful.

Date of experience: October 1, 2018

Overview

Jauce has a rating of 3.2 stars from 222 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jauce most frequently mention great service, perfect condition and fast delivery. Jauce ranks 11th among Auction sites.

service
44
value
42
shipping
44
returns
19
quality
43