I've used Gixen for years. It's the perfect sniping service: full-featured, simple, reliable, and free. Plus it is created and operated by one guy who is extremely helpful, smart, and devoted to his users.
I've been using Gixen for many years. It's easy to use, reliable, and saves me a lot of time and money. My bid is submitted just seconds before the auction is up, which prevents running the price up (unless other people are doing it) with a bidding "war". There are also a few extra conveniences that I get from buying a subscription, which is only $6.00 a year. One important one is use of a mirror server that submits a duplicate of my bid in case there is a problem with the first one getting to ebay intact. I've never had any issues with it. In addition, they are excellent at communicating when they do updates, or have technical difficulties, which seldom happens.
$ savings on auctions pays for itself many times over as you don't run up the final price by bidding, being bid against, bidding again... And you never have to stay up again until a late auction ends.
We use the mirror subscription which costs about $6 per year. Gixen says we use the service at our own risk, and that the software could fail. We have never noticed a failure in over 10 years of use. We have been outbid plenty of times, but that is part of the game. Well worth the cost.
We buy the mirror subscription which is priced very reasonably and it has worked every time as advertised. I recommend this program to anyone who is using ebay to buy even once in a while.
I have been using the Gixen software for several years after evaluating and using 4-5 other packages. I have been very satisfied with its reliability and flexibility, as well as its low cost. Problems due to site downtime are absolutely minimal and communication from the administrator is excellent. I have won hundreds of lots on eBay using this package and would not change to another software package. I can wholeheartedly recommend Gixen for any serious eBay bidder.
I've been using Gixen for the last couple of years and I'm really pleased with it. Very easy to use, extremely reliable and well maintained. There is no software to install. I've paid the very modest annual contribution as a token of my appreciation for the money that I was saving by using Gixen. Thank you and well done Gixen:-)
I used the free version for some years... it worked great. I decided to pay the small amount to get the paid-for version because I felt it was reliable and useful. It also keeps me from bidding beyond what I plan... I just bid ONCE, 6 sec before the end.
Gixen is a great ebay sniping tool. I always snipe and not bid on an auction and Gixen has not let me down. Not once has the tool failed to bid in the last few seconds. Subscription cost is very fair and Mario (the boss) is professional has a great business model.
I have tried other sniping tools and this is the best!
Gixen is a tool I suspect many professional Ebayers use. I remember when I used to sit and try and beat the clock on Ebay before making my final bid, only to be beaten by a bid that was placed at the very last few seconds Gixen has sorted that out for me. Now I only lose items if I am just not prepared to go to a high price from the start. Mostly Gixen wins with less than I thought I would pay, Brilliant! It also stops me being silly by bidding too much just because the other bidders are pushing the price up.The cost of a Gixen Mirror is easily covered by my savings So it is a Win Win for me.
I used to use justsnipe but kept missing auctions. Finally I found Gixen which is my one and only go to sniper service now. It's great. It works everytime. It's easy to navigate and even includes group sniping options so if you want to snipe several of the same item but you only want to buy one, then it cancels your other group snipers once you get one. I could go on forever about it. It's one of those things that's so essential in your life that you wouldn't consider doing without it... like your smartphone or shoes. Bravo, Gixen. Keep up the good work.
Answer: TOTALLY LEGIT! Been a paid up user for over a decade and never had a single problem.
Answer: It is obvious the reviewer had all the problems that he incorrectly blames on Gixen because he has visited other websites that have put malware/spyware/keyloggers/viruses on his computer. He won't admit that his problems are his own fault so falsely blames GIXEN for his own incompetence.
Answer: I have not needed to reach Customer Service. Their online help is pretty good. Just read.
Answer: It just works. Simple user interface. You can just "set it and forget it". Maybe the best online tool I have ever encountered.
Answer: Nothing at all. Gixen main service is free up to 4 winning snipes a month. Reliability for the free service is 99.5%. If you want higher reliability you can subscribe to Gixen Mirror. In that case your bid is sent twice, from two servers in different regions to minimize chance of failure. Gixen Mirror is inexpensive, around $6 / year, and there are different subscription types that can be seen on the settings page.
Gixen has a rating of 4 stars from 509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gixen most frequently mention many years, mirror service and ebay auctions. Gixen ranks 6th among Auction sites.