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MyGermany
Questions & Answers

246 reviews

Here’s what buyers have asked with answers from MyGermany staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

I need the shipping address in Germany. I registered today and need to ship you a box

Question:

hi! I just paid the 1 euro fee as I tried to open my account with you. It was charged but it tells me I don't have access. Can you help?

Answer:
Hi Yona, What is the eMail ID or customer number you used to register? I cannot find a "Yonda"? Normally it takes 24h as we check some manually, over the weekend it is 48h - so probably it will be activated this morning:-) Regards, Johanna
By Chris S., over a year old
See another answer (1)
Question:

Hello, could I know if a promotion code is valid?

Answer:
Hi Augustin, Sorry, which promotion code are you referring to? Regards, Johanna
By Chris S., over a year old
See another answer (1)
Question:

Hello could I know if a promotion code is valid?

Answer:
Hi Augustin, Sorry, which promotion code are you referring to? Regards, Johanna
By Chris S., over a year old
See another answer (1)
Question:

Hi mygermany team, can you confirm my consolidated item is ready or not ? kindly reply Asap, -luqman

Question:

Hi, I want to buy an Amazon dot system in my room. The only issue is that al the products that I want don't ship to the Netherlands. Is this trustable

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?