iLookGlasses

Overview

iLookGlasses has a rating of 4.7 stars from 798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and great prices. iLookGlasses ranks 11th among Eyeglasses sites.

service
72
value
5
shipping
5
returns
2
quality
721
This company responds to reviews on average within 12 days

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1,456 reviews
How would you rate iLookGlasses?
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Canada
1 review
0 helpful votes
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Second Time Happy Customer
February 6, 2025

I have used your services twice at different times and have been very happy with both purchases. You were recommended to me by my daughter who also made purchases from you and was happy with your services, as well.
Thanks,
Gary R.

Date of experience: January 27, 2025
Canada
1 review
0 helpful votes
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Very good product and service
January 26, 2025

I am a repeat customer with iLookGlasses. The website is user friendly, convenient and most importantly economical. The product quality is good. Value for money. ILookGlasses always has offers which I enjoys. Best experience from past many years. Recommended.

Date of experience: January 16, 2025
Canada
1 review
0 helpful votes
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Fast service, good glasses, good price
March 6, 2025

I made a PD mistake and customer care caught it and contacted me before filling the prescription. Very diligent. My only comment on the glasses is I wish they offered glass lenses. I prefer a heavier pair of glasses. Other than that, they offer a wide variety of frames, in both metal and plastic and half frames, so I am a return customer. My son also gets his glasses here. PLUS...they are a Canadian company!

Date of experience: February 24, 2025
Canada
1 review
1 helpful vote
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As a 'three-peat' client, I couldn't be more satisfied. Over the past several years, I've returned to iLookGlasses again and again for prescription glasses. Each and every time, I have been totally and completely satisfied with the results, in the quality of the product, and of course in the price. I have, and will continue to recommend iLookGlasses to family, friends, and even people I don't know.

Date of experience: January 16, 2025
Canada
1 review
0 helpful votes
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Very satisfied with both frame and lenses
January 30, 2025

Very easy online transaction to order frame and lenses. Both were exactly as described. Optical centres of lenses properly placed. Am very happy with my purchase.

Date of experience: January 20, 2025
Canada
1 review
0 helpful votes
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Professionals
March 6, 2025

I was taken care of beyond what I expected from a website! They made sure my prescription was absolutely correct getting me to re-contact my optometrist to make sure my prescription was correct because of poor handwriting.

Date of experience: February 24, 2025
Canada
1 review
0 helpful votes
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Excellent service
January 29, 2025

I highly recommend this site for anyone that would need prescription glasses. The quality is great and the service is timely. I will be using it again.

Date of experience: January 19, 2025
Canada
1 review
0 helpful votes
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I trust them.
January 27, 2025

I have purchased glasses from iLook for about 10 years. I always got decent quality glasses and a sense that they cared because I would get a phone call if they needed clarification on something.

Date of experience: January 17, 2025
Canada
1 review
0 helpful votes
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Great Customer Service
January 26, 2025

Always receive great customer service. They reach out and confirm details before processing the order and they arrive fast and as expected. Great prices too

Date of experience: January 16, 2025
Canada
1 review
0 helpful votes
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Fantastic value and fast delivery.
January 26, 2025

I received 3 pairs of glasses for less than half the price of one pair at a local optometrist shop. Very satisfied with the product.

Date of experience: January 16, 2025