SelectSpecs

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GB
1 review
0 helpful votes
Follow Craig D.
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Due to work related risks I needed a second pair of prescription glasses this is due to legal issues of driving. If my glasses are broken at work, I cannot legally drive safely.
I scouted SelectSpecs and found a pair with lenses made of compacted material which will not shatter easily.
After uploading my prescription and picked my chosen frames I paid a decent ( as in not costly) price.
My glasses went in for processing and I received them 9-10 days later.
SelectSpecs are efficient, reliable and always affordable.

Date of experience: June 25, 2024
GB
1 review
0 helpful votes
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Very pleased with my new prescription swimming goggles, which are going to make my holiday so much easier this year! Very happy with price and service, took a couple of weeks to arrive but no issue for me as thinking ahead.

Date of experience: June 9, 2024
GB
1 review
0 helpful votes
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Value, fast, quality
August 7, 2023

Been shopping with selectspecs for years, recommend to friends and family or anyone wanting new glasses, I've purchased from the really cheap to the higher end brands Jimmy choo, ray bans etc and always brilliant (even the £5 ones) buy from them once you won't go elsewhere again

Date of experience: August 7, 2023
Azerbaijan
1 review
0 helpful votes
Follow Kamal G.
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I used this company more than 10 years ago and I was genuinely impressed with the quality of the product back then. This time when I needed something with a clip, as transitions lenses are extremely expensive these days, I found it only online.

They stick to the timeline indicated during the ordering process so I was able to receive my glasses before Xmas. Quality was good and as expected. The glasses are shipped in a plastic, almost transparent case, but I kept my solid 10-year old case so I will use it instead.

I would only wish if they could sell clip ons separately for different types of frames.

Date of experience: January 5, 2024
GB
2 reviews
0 helpful votes
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Happy customer
January 6, 2024

Absolutely delighted with my glasses and the price. Took slightly longer than expected to arrive but put this down to Christmas period. Will definitely be ordering more (was recommended to Selectspecs by my husband).

Date of experience: January 5, 2024
GB
1 review
0 helpful votes
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Delayed order.Scam artists.
February 24, 2023

Unfortunately, my experience with the company was not satisfactory. Despite placing an order a month ago, I did not receive any response after sending multiple emails.

I then contacted the company through their chat service 4 times, where I was given excuses, such as:

"We have your frame, now waiting for your glass to be ready"

Two week passes by for the next excuse:

"We have your glass, now waiting for your frame."

However, even after receiving these responses, I did not receive any updates for another two weeks.

Ultimately, due to the long delay and lack of communication, I had no choice but to cancel my order, and now I am left without the glass I had hoped to receive.

Date of experience: February 24, 2023
GB
1 review
0 helpful votes
Follow Nicola W.
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No fuss purchase
June 3, 2024

Frames as described on easy to use web site - prescription straight forward to enter. Glasses arrived promptly - all round good value and positive experience.

Date of experience: June 3, 2024
GB
1 review
0 helpful votes
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Good Service
January 6, 2024

Good service from knowledgeable staff. Really great prices and lots of styles to choose from. Also like that you can get existing glasses updated to a new prescription.

Date of experience: January 5, 2024
GB
1 review
0 helpful votes
Follow Lee R.
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Good glasses great for the price.
November 25, 2022

Very good. I've always payed expensive for glasses ever since I needed to wear them, my last lot cost about £400. So decided to try these to save money. Got a pair of prescription for £28. And they are very good. Been wearing them since purchase.

Date of experience: November 23, 2022
GB
1 review
0 helpful votes
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This is the worse company I have ever dealt with, their customer support is dreadful. After numerous complaints I eventually got a reply from customer service apologising and promising it will be dealt with. My glasses are ready 'apparently' but have been in their quality control department for 10 DAYS! I have been waiting for over a month for an order that they day will be with you within 7-10 days.

Date of experience: April 11, 2022

Overview

SelectSpecs has a rating of 4.2 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SelectSpecs most frequently mention customer service, high street and prescription glasses. SelectSpecs ranks 10th among Contact Lenses sites.

service
61
value
59
shipping
60
returns
28
quality
59