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HuckberryReviews 45

huckberry.com
americana, active, casual menAge 26-45
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From the business

Visit our Shop Huckberry.com ... and Journal Huckberry.com/journal You can follow us on: INSTAGRAM Instagram.com/Huckberry TWITTER Twitter.com/Huckberry


Clothing item from HuckberryFashion apparel by HuckberryMerchandise from Huckberry clothing lineHuckberry fashion product

Business Highlights

General

Year Founded: 2010
Target Gender: men
Target Age Group: 26-45

Shipping

Shipping Cost: $4.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $198

Returns

Return Policy: free
Return Instructions: item must not have been worn, altered, washed, or damaged and include original packaging and tags
Restocking Fees: no

Sustainability

Recycling Program: no
Responsible Materials: recycled, organic

Product

Style: americana, active, casual
Body Fit: regular, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL)

Customer Service

Support Channels: email
Support Email: support@huckberry.com

Payment Options

Payment Methods: card payments, PayPal, Apple Pay

How would you rate Huckberry?
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Huckberry Reviews Summary

Huckberry has a rating of 2.7 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Huckberry most frequently mention and customer service. Huckberry ranks 55th among Marketplace sites.

service
27
value
23
shipping
26
returns
21
quality
21

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Fast international delivery, really responsive customer service. Will definately shop with Huckberry again

Date of experience: May 21, 2025
California
1 review
0 helpful votes
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Solid Retailer
May 20, 2025

Between all the questionable AI generated drop shipping stores posing as heritage/outdoor style clothing stores, it's hard to find a legitimate company. Huckberry is one of the OG's in this space and continues to be a well-run business that I will always shop with whenever possible, their selection and pricing is good and their customer service is second to none.

Date of experience: May 18, 2025
Pennsylvania
1 review
1 helpful vote
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Doesn't get any better. This website has everything anyone can want or need. I recommend it to anyone and everyone.

Date of experience: May 17, 2025
California
1 review
0 helpful votes
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Above and beyond
May 15, 2025

My dearest Huckleberry staff, they went above and beyond to warranty their product. I had a pair of 365 jeans, that developed a fabric tear within a year. I just inquired about their warranty policy, not expecting any resolution. But I was wrong, they addressed my issue and worked with me to stand behind their brand. All in all, I appreciate their eagerness to help me without hassle. Again, they went above and beyond in their customer service. Thanks again Huckleberry. I'll be buying more from you for being so awesome! Much obliged

Date of experience: May 13, 2025
Puerto Rico
1 review
0 helpful votes
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A great alternative when looking for quality clothing pieces backed by an unparalleled customer experience.

Date of experience: May 13, 2025
Texas
1 review
1 helpful vote
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I found Huckberry from their Dirt show on Youtube where they explore a bunch of different locations with a great host talking food and adventure. Huckberry has everything you could need as a guy, from clothes to boots, to some home cooking items. The clothes are super high quality - they carry a bunch of well known brands and some emerging ones - its a well curated balance. I got the 365 pants which fit super well and they got a bunch of different lengths and widths which is helpful because its hard to find pants that fit me well.

Date of experience: April 3, 2025
Wisconsin
1 review
0 helpful votes
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I think this is a scam
December 17, 2024

Ordered an item that did not come.
I have tried to reach out to Huckberry through multiple avenues and have yet to receive a response. I placed the order 3 weeks ago. And it was supposed to arrive in 4-9 days is what they sold me on.
Super disappointed in the customer support. I will not order from here again, if my package does not arrive I will have to take additional steps.

Date of experience: December 2, 2024
Huck B. Huckberry Rep
12 months ago

Hey Eric, thank you for the review. We're sorry to hear about the issue with your order! Our support team is currently replying to emails received within the past 24 hours. It's likely that you have already received a response if you reached out before yesterday. If you haven't already, please double check your spam or junk folder in your email in case your inbox sorted our replies there automatically. If you're still having trouble, you can also reach us via Live Chat at Huckberry.com/contact-us

Michigan
1 review
1 helpful vote
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I've called numerous times today. No one answers. I reached someone via chat and they just stopped communicating with me after the initial greeting. I've sent a few emails. Not sure how long it will be before I hear from someone. It's very frustrating.

Date of experience: February 22, 2024
Huck B. Huckberry Rep
over a year old

Hey JB, we're sorry to hear about your experience contacting our Support Team. We do have agents available via live chat from 6am - 5:30pm PT. We're also responding to emails within about 6 hours right now. If you haven't received a response, please double-check your spam or junk folders in your inbox in case one of our replies went there by mistake.

California
1 review
0 helpful votes
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High Priced Junk
December 15, 2023

1. Exorbitant prices for poor quality goods. I ordered a wool sweater that fit poorly and was so itchy it's unwearable. I ordered a pair of shoes that were touted as a high quality, limited edition run. Shoes were not true to size as stated. The construction quality was atrocious. Flashing left all over the cast rubber soles and nasty, raggedy glue lines at the cloth to rubber connections. I have seen better construction on a $70 mass produced pair of Chuck Taylor's.
Huckberry sells customers s!*t and claims it shinola.
After reading the reviews I doubt I will get my money back on the returns.

Date of experience: December 15, 2023
Canada
1 review
1 helpful vote
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Ripped off
November 17, 2023

On Feb08/23 I placed an order for Hawaiian shirts and never received them! Order# thiptes8923. I have talked to at least12 associates and they all said my refund was being processed! It has been over 9 months and now they won't respond to my inquiry about where my money is! This company if you can call it that is very disreputable! Buyer beware of these scam artists!

Date of experience: November 17, 2023
GB
1 review
0 helpful votes
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Waxed Trucker XL
November 5, 2023

Well how about we break the trend.?
Ordered the F&T waxed trucker in field tan from the U.K.
Fast shipping & great service.
I love it so much I've now ordered the same jacket in Havana.
Keep up the good work guys.

Date of experience: November 3, 2023
California
1 review
1 helpful vote
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Great experience
September 6, 2023

It was my first to buy products in huckberry. I was very hesitant while making an order on this computer because I saw bad reviews. Finally, I still wanted to try. After I paid, I soon received the email from huckberry which listed my order. Within a week, I got my package. They packed my items (glass bottles) so well. I am so appreciative of writing a good review on Huckberry. Will order again.

Date of experience: September 5, 2023
Maine
1 review
0 helpful votes
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They screwed up my order (sent me wrong item) and then went completely dark when I tried to have them fix it. Multiple emails to support / customer service / multiple forms filled out on website and ZERO response. Finally tracked down their phone number and kept calling until someone answered and they seemed annoyed that I even called. I asked them to send me the right item (the one that I actually ordered) and I guess they won't? Total bummer because I love this company but so utterly disappointed to find out how little they care about their customers. I'm done shopping at Huckberry for good.

Date of experience: July 8, 2023
Canada
1 review
0 helpful votes
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I ordered some theme shirts, and after 31 days, the tracking said it was delivered. I contacted customer service and was insured they would send out another package. Now after 37 days, it shows the new package was delivered this morning. I checked the tracking at 6:45 am it just read it was on its way. Not out for delivery. I checked it again at 7 am, and tracking said it was delivered. Ran downstairs, and nothing. We have cameras so going to check them. All I can say is buyer beware.
Huckberryymega
Order #thiptes*******
Order date: February 17,2023 6:26am
1
Black And Blue Stitching Casual Car Vintage Art Print Short Sleeve Shirt
L / Multicolor
$3.68
1
Gradient Green Palm Coconut Tree Printing Beach Hawaiian Men's Short Sleeve Shirt
L / Multicolor
$3.68
1
Simple Black And Gray Vertical Stripe And Rhombus Pattern Printing Short Sleeve Shirt
L / Multicolor
$3.68
1
Retro Style Black And Khaki Stripes Stitching Bowling Cuban Collar Men's Short Sleeve Shirt
L / as shown
$3.68
1
Shipping insurance
$2.00
Your order is confirmed
We've confirmed your order preparing for shipment. Please come back to this page for updates on your shipment status.
Other • GOA*******YQ
Tracking

Date of experience: May 3, 2023
Arizona
1 review
0 helpful votes
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Scam
May 1, 2023

I ordered 2 shirts. Despite what tracking info said package was never delivered (5 weeks supposed shipping time). I complained, they supposedly replaced the shipment. Five weeks later tracking information says delivered but no shirts. Now they are haggling on how much to refund. Its a scam - when the price is too good to be true it isnt. Credit card company immediately credited my account.

Date of experience: May 1, 2023
Louisiana
1 review
0 helpful votes
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I purchased a large number of casual themed shirts. It took over thirty days for the order to be shown as delivered. We have cameras and the package was never delivered. I re-ordered the shirts. The same thing has happened again. They have not been delivered and no proof of delivery has been provided. Pitiful!

Date of experience: April 28, 2023
Washington
2 reviews
0 helpful votes
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Ordered 20 shirts at $3.94 more than a month ago, send me fake delivery iy has been Delivered.
When I ask for locak delivery Address, Phone # and name of the company no response. Please do not give your credit card #. They will send you fake delivery, none like FedEX or UPS. DO NOT GIVE YOUR CREDIT CARD #

Date of experience: April 11, 2023
Colorado
1 review
0 helpful votes
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Terrible experience contacting customer service with this company. They canceled my order & account without telling me why and made me feel like an inconvenience for reaching out to ask what had happened. I'll never order from this POS website ever again.

Date of experience: April 10, 2023
Florida
1 review
0 helpful votes
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They always say if it's too good to be true it's not true and this definitely is not true kiss your money to buy

Date of experience: April 2, 2023
Ohio
1 review
3 helpful votes
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Horrible. I'd recommend staying away from this company if you want what you ordered. Gave me a tracking number and promised 14 day delivery… never arrived although they notated on the delivery slip it was put in the mail box. Scammers who will charge your account and not send you what you ordered. Chinese company with no souls or morals.

Date of experience: March 24, 2023