REVOLVE

How would you rate REVOLVE?
grey star
grey star
grey star
grey star
grey star
Saudi Arabia
1 review
1 helpful vote
Follow Reem G.
Unfollow Reem G.
Send Message
Share Review
Report Review

Worst return experience
September 19, 2024

I received my dress on august 6th and returned to the carrier on the 24th and was received by revolve on the 25th. After multiple follow ups, on September 11th, they asked for the return tracking number(which means the dress was received and they were unable to relocate it)

After 23 days, the stated that they cannot return the money because the dress has a stain! The dress was lost and they are denying it. And blaming me for a stain that was not caused by me but with their negligence. They refused to provide pictures of the stain! I asked them to return the dress and they don't know where is it! So funny and sad at the same time

REVOLVE attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 19, 2024
Alabama
1 review
0 helpful votes
Follow Bradley N.
Unfollow Bradley N.
Send Message
Share Review
Report Review

Great first experience.
June 17, 2024

Great app and website, both very straight forward. Accidentally ordered the wrong size and was able to cancel and reorder effortlessly online without having to wait on the phone forever like most businesses. Also received my item earlier than expected and the shipping was FREE! Thank you Revolve for a great first experience.

Date of experience: June 17, 2024
GB
1 review
0 helpful votes
Follow Jordan A.
Unfollow Jordan A.
Send Message
Share Review
Report Review

Revolve is always my go to spot to buy clothes for a holiday or event. I can almost always find something. But this time I ordered several items and not one fit. They were too big, the quality felt poor for the price and on one of the dresses I liked, the sticky part inside the dress to hold it up, lost its stick. Revolve is always quick to ship and quick to return so no fault there but was just disappointed in the overall quality of the items k bought this time.

Date of experience: June 18, 2024
California
1 review
0 helpful votes
Follow Louis J.
Unfollow Louis J.
Send Message
Share Review
Report Review

Curated fashion and easy returns!
June 16, 2024

Revolve is my favorite place to shop. Revolve makes finding trendy outfits easy because it has curated multiple piece looks combining different designers. If I need to return any items the pre-printed label makes it hassle free.

Date of experience: June 16, 2024
Canada
1 review
0 helpful votes
Follow Randi H.
Unfollow Randi H.
Send Message
Share Review
Report Review

Great service!
June 25, 2024

Hi there
There was a damage on my sweater when it arrived. I called immediately. The person on the phone was so kind and helpful. I sent back my sweater right away and received a new one without damage within a few days. I love my sweater and the service. So I will be coming back for more. Thank you so much

Date of experience: June 25, 2024
Wisconsin
1 review
0 helpful votes
Follow Karen N.
Unfollow Karen N.
Send Message
Share Review
Report Review

Great dress
June 17, 2024

Pretty dress, I ordered for a summer wedding. I did not end up wearing it because it was an outdoor wedding on a very hot day in Texas and the material is heavy. I like the dress anough to keep it for another occasion

Date of experience: June 17, 2024
North Carolina
1 review
0 helpful votes
Follow Robert G.
Unfollow Robert G.
Send Message
Share Review
Report Review

Great experience
June 17, 2024

Very easy to order. Glasses were gift packaged beautifully and arrived quickly. Provided with tracking updates on everything. Great experience with Revolve. Thanks!

Date of experience: June 17, 2024
Texas
1 review
0 helpful votes
Follow Kathy R.
Unfollow Kathy R.
Send Message
Share Review
Report Review

Best customer service ever!
June 18, 2024

I had ordered a new tanning lotion and was having it delivered to the Florida address where I was staying.
It was supposed to come within 2 days. When it didn't I called customer service. She was very helpful. It turned out I hadn't completed the order so it was never ordered in the first place. So I wasn't sure I wanted to order it, because my trip was for only 4 more days. She said she could send it overnight. Of course overnight shipping is expensive, so I politely declined. She said they would overnight it for no cost. OMG! When was the last time that was offered to you? Especially when it was my fault that I screwed up the order to begin with. So it was overnighted at no cost to me and I was able to use the lotion for the rest of my trip. Hands down the BEST customer service I have ever experienced.

Date of experience: June 18, 2024
New Jersey
2 reviews
0 helpful votes
Follow Joe O.
Unfollow Joe O.
Send Message
Share Review
Report Review

Love Revolve
June 17, 2024

Revolve has been a good experience for returns especially in online shopping where sizes and fit are imprecise and unpredictable. I appreciate the customer service Revolve provides in this regard.

Date of experience: June 17, 2024
Rhode Island
1 review
0 helpful votes
Follow Nancy O.
Unfollow Nancy O.
Send Message
Share Review
Report Review

Happy Customer in CT
June 15, 2024

I have purchased jewelry and clothing from Revolve. The quality of the products is excellent, returns are easy and customer service is top-notch. This company is my go-to if I need something for every day or a special occasion.

Date of experience: June 15, 2024

Overview

REVOLVE has a rating of 4.2 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. REVOLVE ranks 34th among Women's Clothing sites.

service
262
value
61
shipping
59
returns
18
quality
59
This company responds to reviews on average within 0 days

Instant Feedback

34,054 reviews