WARNING! Terrible customer service, sent me shoes that don't fit and refuse to provide a refund or credit so I can return these $100 boots that I can't even wear even after acting like they would let me send back. They are a trash company who clearly doesn't care about their customer, do not shop here!
I've made multiple purchases from UV over the years and, honestly, they are extremely hit or miss. Most items that are their own brand are made of very thin, cheap fabric. Their return policy is awful. You've gotta get your return in FAST, as they only give you 30 days, even around the holidays. I'm probably going to pull back from shopping with them. Very expensive for not always good payoff.
Unique vintage used to be one of my favorite clothing companies to shop with. It's rare to find a company that has this specific type of style available and SO many options. Unfortunate their prices just keep going up while their quality continues to go down. It's clearly fast fashion at boutique prices. Every single thing I've ordered recently has been absolute garbage. A pair of shoes that were 85$ with the hot glue pieces still hanging off and a size too small (despite the tag clearly stating the proper size) a pair of pants that were 60$ made from fabric so cheap and thin - I can't even wear them. I can't believe they're still functioning as a company. It's insulting to market and sell this garbage to hardworking customers.
My daughter's dress was made to her exact measurements and is amazing looking. The great communication with Stacees during the process was so comforting that we were going to receive exactly what we wanted. The dress arrived before expected, it fits perfect, and looks amazing on our daughter. We've been recommending Stacees to our friends and family. We will be repeat customers.
I ordered a dress. It was cheaply made very thin material. Could see underwear through. The quality reminds me of a Halloween costume, I will never wear this. Would not let me return. Was a waste of $. They took my review off their website or didn't even allow it on. Don't trust their reviews on their website! It's only the reviews they approve of. I Will never shop from them again.
This store has cute attire, but online buyers be warned- they force you to respend your money instantly for returns at their store. If you don't and ask for your money back, you'll never see it. I'm a month in on waiting and all I keep getting told is "sorry, it's processing". Horrible customer service. You've been warned.
I ordered a plaid coat that arrived with buttons having fallen off and poor stitching. Both items were made in China.
The material itself is low quality and will not last the winter. Looking at other reviews it appears it is hard to return items. Lesson learned--if I want vintage I will make it myself.
I used to love Unique Vintage and the quality of their clothes. They used to offer all sizes but now only seem to be focused on plus size. Also their quality of fabric, construction has gone downhill a lot. I never can get my size anymore. Everything is always a size 12 or larger. When I do find my size it doesn't even fit correctly.
I have been shopping at Unique Vintage since 2016, as my style evolved, their silhouettes (although very niche) have evolved with me too. They leaned into the Western and 70's trends which was a game changer for me! Since they are a slow fashion brand, I know I can rely on the thought and heart they put into their styles. My sister who wears a 4X in UV, has their Delores dress in like 4 colors/prints and every time she wears it, she feels so confident, and I take it that this is the feeling they want to share with their customers. I have never had any issues with customer service, to be quite honest, so I cannot comment! My advice would be to order a size down if there is stretch because the stretch is stretching!
I ordered a purse from unique vintage, it was a final sale item, which was reduced. They contacted me 5 days later saying they were out of stock of the item I purchased and they would have to give me a refund. I looked online and the purse is still on there and it even says "In stock". I don't plan on buying anything off of this site anyhow since the prices are extremely high…
Overview
Unique Vintage has a rating of 3.2 stars from 243 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unique Vintage most frequently mention customer service, great quality and next day. Unique Vintage ranks 6th among Vintage Clothing sites.
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- Burbank, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members