Excellent pricing, selection and shipping was fast. I just received these frames and they are perfect! Fits my (big) face perfectly, doesn't slide off.
The best prescription reading glasses I have ever ever owned. The frame and lenses are a perfect fit and the lenses are perfect for reading. It fit per
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These are very light and comfortable. Love all the products that I've got. My prescription is right and everything is just how i wanted.
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I loooove the frame, but it's a little bit too big for my face. I knew it was a risk because of the measurements but I don't regret buying it.
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I absolutely am in love with these glasses! Very light weight and comfortable simple and chic!
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I had a pair of frames break very easily.
I paid for another frame and was told I could pop out the lenses easily and put in the new frame.
This was not easy at all. In the process or trying to put them in, the arm in the new frame broke.
I've been offered a new pair at half price when I feel I should be reimbursed entirely for the glasses as they are progressive lenses.
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It was awesome that you sent me a new pair of frames at half price when my old ones broke. It wasn't awesome that the frames you sent me were bent. I had to go to an optical shop to get them to adjust the frames so they would sit correctly on my face.
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I absolutely love these sunglasses. They feel sturdy and look great. Definitely glad I got them! Great frame! I was very hesitant to order, but so happy that I did! The frame fits so well, true to size, and the prescription is spot on especially considering how strong it is.
Thank you for your review, we are grateful to have you as our customer!
Fast service at low prices! Will be a repeat customer over the years without a question!
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So I accidentally ordered three pairs of glasses from this terrible company. Every single one of them broke instantly I finally decided to take advantage of their 365 day money back guarantee. Only to find out it doesn't exist I also found out that their Live Chat is not a live chat it takes about 2 hours to get a response allegedly but it actually takes about 2 days if you try to contact them by phone no one will answer you'll sit on hold for 20 minutes and then it will go to a voicemail and no one will ever return your call. I would advise anyone to not give them your money because if you have an issue there's no one to talk to and no one's ever going to help you. I'm out a couple hundred dollars now for nothing. Do not waste your time or money here go anywhere else
Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Please be assured that we're fully responsible for the products we provide. We have emailed you serval solutions, please check and give us your choice.
Answer: Package shipped from China and did not find them trustworthy. Returns not easy and bad customer service. Product quality was also very very cheap
Answer: Also, you could email us with your order number at: service@glassesshop.com, we will further assist you.
Answer: Standard shipping can take 2 to 2 ½ weeks from date of ordered to delivery at your doorstep. Keep in mind, any questions the lab may have or missing information may affect this shipping time frame. Expedited shipping can take 1 to 1 ½ weeks from date of ordered to delivery at your doorstep. Keep in mind, any questions the lab may have or missing information may affect this shipping time frame.
Answer: Because of Covid, I paid $25 for expedited shipping. Unbelievably I received a tracking shipping number in the morning and received my glasses that night!
Answer: This company offers horrible customer support. There are many more companies out there who actually provide customer service. Their return policy is deceiving. The return policy is misleading first stating 90 days then telling you to read below. Now it is only 14 days and only 50%.
Answer: Mine took over a month. Had to ask where they were several time as they don't keep you posted
Answer: I received mine. Progressive space is nauseating and color change is sunlight is nonexistent. I was suppose to have both. Poor glasses
Answer: Are you selecting from the First Pair Free tab on the homepage? If you have pay attention to the fees associated with your lens package. If all is standard there is no extra charge.
GlassesShop has a rating of 4 stars from 441 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlassesShop most frequently mention good quality, many compliments and eye doctor. GlassesShop ranks 14th among Eyeglasses sites.
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