EaseMyTrip

Do not permit reschedule or cancellation through site. Even after submitting correct otp multiple times, it doesn't permit manage booking. The airline site says do it through agent. Both doesn't work. Cheating people by selling refundable ticket with additional charge

I booked a ticket and the money got deducted. The ticket was not booked and they said it would be refunded in 24 hours. After 5 days of waiting, I emailed them and they asked me for the transaction details. After that, there was no response. After a few days, I called their customer care and they said they had escalated the case and the refund would be there in 24 hours. Again after a few days of waiting, there was no sign of refund. When I called them again they said that there was an issue with the airlines and would be issued in 24 hours. They said if I did not get the money back, keep calling every 24 hours. I wrote a review in Google Playstore and suddenly they found a solution and sent a mail that the refund was initiated. They called me and I was not available so they started calling all my relatives for whom I booked the tickets earlier and told them to ask me to take down the bad review. There is no data privacy in this company. They have done this earlier also with me and called my family members to ask me to take down the review and replace it with good ones. They do not want to improve their service but just ask for good reviews. I now have an impression that probably most of their reviews are bought and fake ones. It was an eye-opener for me when I came to this kind of forum and found repetitive complaints from their other customers.

Misguiding and misleading statements on your webpage. You love to fool your loyal customers and this was never expected from EMT. Is this a new method of earning money?

I recently made a hotel booking whose terms and conditions stated that cancellation would have been free up to 3 days before arrival and nowhere was written that reservation was prepaid. Nevertheless, without informing me and without writing it anywhere during the booking process, they immediately charged my credit card and of course I received the charge in my currency, Euros. I then cancelled a few days later, within the deadline, but was not refunded the entire amount I was charged because they do charge and refund in Indian rupees and make you lose money in the conversion to a different currency. I strongly suggest not to book with them.

I am writing to express my deep frustration and disappointment with the service I've received. Despite repeatedly calling and requesting a room upgrade, nothing has been done. What's even more upsetting is that I was told by your team that an upgrade wasn't possible, which is untrue according to the hotel itself.

The constant delays and misleading information have caused significant inconvenience. I expect better transparency and responsiveness, and this experience has been extremely disappointing.

We had booked a hotel in Aurangabad (Maharashtra) through your company's mobile app. It was clearly visible on the app that the booking was for one night, after which we okayed the booking, but after making the payment, you informed us that the hotel was booked only for a few hours, which shows that we have been cheated. When we later enquired at customer care, we were not helped. We are very hurt by this and will not make any booking through you in future and will also share our feedback on Google.
EaseMyTrip app gives wrong guidance and makes fake bookings. This app should not be downloaded.

EASEMYTRIP.com & EASEMYTRIP.co.uk are fraudsters. They takes your money by advertising cheap tickets on their website, but won't issue a ticket for 3 days, then will send you an email with an excuse that the booking has been rejected by the airline. But won't issue a refund for 10 days and will use your money for free.
UK staff is the worst, especially Jyoti Rawat. She only replies once in 3 days and doesn't reply when you ask for a proof of refund.

ROBBERS! FRAUDS! They steal customer information fro MakeMyTrip.com and keep spamming left-right-center over Whatsapp. You block one number and then you receive from another. Wonder where they get our personal numbers from! I've never registered or used their service and NEVER WILL given the annoying spamming they do!

Have been using MakeMyTrip for over 10 years now and they have NOT ONCE spammed me, total respect to them for this and only gives me more confidence in using them for all my future transactions without a worry of being spammed with irritating discount or other related offers, which I have never been interested in to begin with.

I'm not sure if this flooding of such marketing offers over people's mobiles really helps them as for myself, I blacklist such spammers and make sure I do not use their services even if they are the last ones left on earth.

This is worst website one can use for their travel. I had rescheduled my ticket by paying prices much higher than what airline charges. Still it is not confirmed and they are now asking for more payment saying prices have increased though the prices are yet the same on their website itself.

This is one of the site who is there to cheat and do fraud with it's own loyal client. I have been using easemytrip for a long time. But the employee here management here is to make money by telling lie and do fraud. I have proofs to justify my statement