Buy Your Own Modem

How would you rate Buy Your Own Modem?
grey star
grey star
grey star
grey star
grey star
India
1 review
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Send Message
Share Review
Report Review

What's not to like?
November 22, 2022

I was renting my modem for $10 a month from Optimum which means I've paid over $1200 with tax to use their equipment in the last 10 years.

$60 later, I purchased my own and had it up and running in minutes (which was easy to do on line or with tech support). What took me so long to switch?!

And in case you were wondering, no change noted in my services- things are running seamlessly.

Date of experience: November 22, 2022
North Carolina
1 review
0 helpful votes
Follow Cozzetta C.
Unfollow Cozzetta C.
Send Message
Share Review
Report Review

Modem
October 3, 2022

This place is not as great as you would think. I ordered a modem and it never got to me. Because of an incorrect address on my part it ended up going back to them. It was never opened yet they refunded me only 2/3 of my money. So a $70 modem ended up costing me about $30. Not worth it for me because I still had to go somewhere else to purchase one. Plus, the person who "chatted" with me online was constantly rude. Can't get anyone on the phone.

Date of experience: October 3, 2022
California
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Send Message
Share Review
Report Review

They are selling used or stolen modems.
Customer Service would not accept a return.
Xfinity would not allow you to connect the modem because they recognize the serial number as one of theirs.
$80.00 down the drain.
They should be prosecuted for this criminal activity.

Date of experience: May 27, 2023
India
1 review
0 helpful votes
Follow riko s.
Unfollow riko s.
Send Message
Share Review
Report Review

Perfect
April 13, 2022

We were renting a modem for $10 per month from Verizon. We found out that we could buy the Same modem from Don't Lease Your Modem for $117. It arrived 2 days later and it installed by just swapping it out and works perfectly. I wish I would have known about this years ago...

Date of experience: April 13, 2022
New York
1 review
0 helpful votes
Follow Enrique M.
Unfollow Enrique M.
Send Message
Share Review
Report Review

Quick response, patience, clearly explained what I needed, considered the fastest, most efficient, most cost-effective way to deal with my computer issues. I will gladly recommend them to anyone who will listen. I will definitely be a repeat customer.

Date of experience: November 20, 2022
Alabama
12 reviews
9 helpful votes
Follow Angela B.
Unfollow Angela B.
Send Message
Share Review
Report Review

I was ripped off
February 20, 2024

Won't bore y'all with the details of my horrible experience with buyyourownmodem.com. This website is a scam. Read the entire details of their return policy before placing an order. As others have said, yes I've lost my money to this scam website. My order #*****. Sad they are allowed to continue scam the consumer!

Date of experience: February 20, 2024
India
1 review
0 helpful votes
Follow Jack S.
Unfollow Jack S.
Send Message
Share Review
Report Review

Verizon technician showed up to install my FiOS Internet using my re-manufactured modem/router and had no problems. Internet can up wireless and I signed in; once initiated it just zoomed along at the 100/100 service and zoomed even faster when I wired it directly. I'm very satisfied.

Date of experience: February 16, 2022
India
1 review
0 helpful votes
Follow Jae B.
Unfollow Jae B.
Send Message
Share Review
Report Review

Great product so far
March 15, 2022

My place is big and Verizon put an extender to boost the wifi signal. I got internet connection issues for a while. Maybe because the number of connected devices increase and the size of the house. Since the router was from a few years back, I was thinking about upgrading it. Then I saw this router at a very reasonable price. This is the best deciRead more about review stating great product so farsion. The setup is very easy, the speed increased significantly and the coverage is never so good before. Great Product!

Date of experience: March 15, 2022
Florida
1 review
0 helpful votes
Follow Leslie R.
Unfollow Leslie R.
Send Message
Share Review
Report Review

Very pleased with this purchase. The website provided clear and distinct product descriptions which helped me choose this particular modem. Very fast shipping. The modem arrived clean and thoughtfully well-packaged to prevent damage in transit, with all parts included as described. The modem is working great, no issues whatsoever.

Date of experience: June 4, 2021
India
1 review
5 helpful votes
Follow Tracey R.
Unfollow Tracey R.
Send Message
Share Review
Report Review

Item arrived right on time... just what I needed! Verizon tech told me he 'may have trouble' using this product... but he did not! Worked perfectly! Highly recommend purchasing this over paying the $12/month that Verizon wants you to pay!

Date of experience: December 13, 2018

Overview

Buy Your Own Modem has a rating of 4 stars from 166 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Buy Your Own Modem most frequently mention good condition, rental fees and tech support. Buy Your Own Modem ranks 5th among Computer sites.

service
33
value
33
shipping
33
returns
29
quality
34