How would you rate Patpat AU?
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Australia
1 review
0 helpful votes
Follow Helen L.
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Great prices and service
February 1, 2021

I've ordered a few things from PatPat and very happy with the service and quality. Plus the prices are great. I don't want to spend a lot of money on maternity or baby clothes as they won't be used for long so PatPat is ideal.
I was especially impressed with the nappy bag I ordered as it comes with a zip-in change map - see photos.
I also recently ordered some dresses that didn't fit me and there's been no issue getting a refund. I'll definitely shop here again.

Date of experience: January 31, 2021
Australia
1 review
0 helpful votes
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Refund process
September 8, 2021

I am so satisfied with the Patpat refund process. I had wrong size item sent to me mistakenly and Elaine from Patpat helped me get my money refund and also offer the extra voucher to be used for the next time. You make sad customer a really happy customer. Well done!

Date of experience: September 7, 2021
Australia
1 review
0 helpful votes
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REYNA who handled my request was very helpful. He process my refund request as I have ordered wrong style. When I reorder to Patpat, all the items arrived are same as being advertised.the fabric used are quality and as well the packaging.

Products used:

Kids clothes, tights, shoes, mother and daughter matching outfit

Date of experience: January 8, 2021
Australia
1 review
0 helpful votes
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I am very impressed with customer service. It was my first order with patpat and unfortunately I ordered the wrong size. I emails very next day to change or cancel my order. My order was packed already and was ready to dispatch. I was amazed how quickly patpat responded back to my query. Rachel kept me updated with the processing of my request and she resolved it within 2 days. Thank you Rachel and Patpat.

Date of experience: June 14, 2021
Australia
1 review
0 helpful votes
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Love love PatPat
March 28, 2021

Love this website. All sorts of dresses are available ranging from newborn to parents. Best part is the customer service. Very prompt. Quality is awesome and adorable. Thanks PatPat.

Date of experience: March 26, 2021
Mozambique
2 reviews
0 helpful votes
Follow Eleyde S.
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Just amazing
April 2, 2021

I love it. From the super beautiful clothes to the amazing quality they have. The customer care is just very polite and helpful. Thank you

Date of experience: April 1, 2021
New Zealand
1 review
0 helpful votes
Follow Vani S.
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Good service
April 22, 2021

I am happy thank you I ordered bulk of clothes for my daughter they are selling good items in cheap prices

Date of experience: April 21, 2021
Australia
1 review
0 helpful votes
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My first time ordering with this company and I do ask a lot of questions Susie B is an Angel! Fantastic communication and great customer service AA+

Date of experience: July 26, 2021
Australia
1 review
0 helpful votes
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Quality clothes
July 26, 2021

Good quality clothes ordered for my kids, colors and designs are beautiful, great customer service, highly recommended

Date of experience: July 24, 2021
New Zealand
1 review
0 helpful votes
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Excellent service
August 23, 2021

ROHANIE Thank you for your great customer service. Really satisfied with my experience. Stuff is really good.

Date of experience: August 23, 2021

Overview

Patpat AU has a rating of 5 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat AU most frequently mention and customer service. Patpat AU ranks 21st among Kids sites.

service
8
value
8
shipping
8
returns
8
quality
8