AbeBooks

I placed an order on Abebook with book seller - booksdeck, Westlake Village, CA U.S.A. It turned out to be a scam. I placed order while also paying for express delivery. Expected delivery was 2 - 6 business days. Its been 2 weeks and I still have not received the item. They gave me a fake tracking number that till date just shows label created. It's not been handed over to USPS yet. I contacted the seller before placing an order to confirm if they have the book in stock. I was also informed that the book has been shipped. I also tried contacting AbeBooks and they do not have any contact number or email to talk to. That is the reason, even AbeBooks is also a scam website and now a platform.

I bought some books from Abebooks, but decided to cancel my order with one of the sellers Books Unplugged. I know that I pressed cancel but Abebooks processed the order anyway. I did contact them, but never received a response from them. After waiting two days I contacted them again and again I didn't receive a reply. They are supposed to respond after 24 hours. I messaged Books Unplugged but they refused to take back the book once it was delivered. Abebooks is responsible for what happened. Both Abebooks and Books Unplugged put profit ahead of their customers satisfaction. They have a narrow focus on the bottom line. With things getting more and more expensive hopefully it will be unprofitable for Books Unplugged to sell on Abebooks and other sites like Abebooks or even Amazon which owns Abebooks.

I purchased a number of books at one time from AbeBooks. I ordered only those books listed as in Excellent or Very Good condition. Most of the books were in average condition. Two were in a condition that didn't rise to the level of poor. Their customer service was almost impossible to reach, and two weeks too late. My advice: buy your books anywhere else!

I purchased children's book, Door Bell, for my grandchild listed as New. Book is a pop uo book with working doorbell. I contacted them to make sure book had working doorbell minutes after ordering. The response the following day was, "the doorbell doesn't work but book has already shipped." I tried calling the same day I ordered book but was unable to speak to a human. They said they will not accept return.
When listing a book as NEW, you would expect everything about book would be in working order.

Here is what I wrote to them directly:
I ordered a book set from your site recently. It was Prince Valiant by Hal Foster. Since then, any time I have tried to log into your website, my screen is inundated with books you seem to think I would be interested in and they all have book covers with female nudity, or titles that are sexually suggestive. I will therefore no longer be patronizing your company. I don't need to see, neither do I have the minutest interest in seeing, dirty books you have for sale. I am at a loss to know why on earth your sales algorithms connect a Sunday newspaper comic strip with filth such as you are now attempting to shove in my face, but I'm ending it right here, right now. My business relationship with your company is over. What a disgrace.

I have written incessantly to Customer Service to ask where all of my books are that I ordered from Hippo Books. There are about 12 pending purchases with incorrect shipping information on the orders. I have asked repeatedly for updated tracking information to no avail. This website was my go-to site for hard to find books or great deals. Ever since Amazon bought them, they get away with false advertising the state of the used books, overpricing on second hands books and they lie about having shipped items so they can get away with not refunding your money. Seems like Amazon is intentionally bringing down the used-book industry to force people to go back to Amazon to buy these books at full price.

AbeBooks is an amateur website with no oversight and incompetent staff. I was shipped a $200 book via the cheapest possible method, resulting in the book being thrown on the ground in front of my house and lost/stolen. AbeBooks made no effort to use signature-on-delivery. When I contacted them, the representative was indignant and uncooperative.

My wife was scammed out of $1200 by someone using this site. They made it look like four $300.19 purchases. We have never even heard of this site much less bought anything from it. But apparently its an easy way to steal money. There should be some way to identify the seller.

I contacted customer service through email to get help with finding out where my package is and they were completely useless. They refused to help and said it showed delivered even though I never received anything. Do not buy your textbook from this website it's a scam!

I ordered a book from a seller that has a five star rating, later I find out it has everything to do with registered reviews and I find out when the package does arrive the label is a completely different store name on it with a horrible review. After three weeks of waiting for my order I ask where is my book and they state it was sent already. It had not been and the post master was a liar. ABE books does not give any help and wont even allow closing your account. To sum it up the book arrived today, June 20th, and with a broken binding, ripped cover, and the last two pages missing. AVOID ABE BOOKS!