Wrist-Band

How would you rate Wrist-Band?
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Florida
1 review
0 helpful votes
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Awful Company!
October 22, 2024

Awful company! What they don't tell you is these are produced in China and ship from China. My problem is that I paid extra to have these items for an event this weekend (the items have the date on them and can only be used this weekend) and they are still not here and we leave tomorrow. The company and UPS will no re-route them to our hotel and the company is telling me they will only give me a $20 credit when I spent over $300. If you order from here make sure you have plenty of time to receive the items as they are not as fast as they tell you they are.

Date of experience: October 22, 2024
New York
1 review
0 helpful votes
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I ordered 1000 bands for a funeral. I paid $90 to have them here in time and the delivery date was completely missed. I'm top of that, customer service was useless, promised phone calls etc never happened. Very poor experience.

Date of experience: June 25, 2021
Arizona
1 review
0 helpful votes
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Paid extra for a specific delivery date and apparently order will arrive 5 days later than expected. I was under the impression the items were in Texas but they ship out of China so delivery date cannot be guaranteed.

Date of experience: August 10, 2022
Texas
1 review
1 helpful vote
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I paid $10.80 in shipping to get the wrist band 2 days early since I needed it for someone's birthday. I ordered it on August 1 and expected to get it by August 10. I called many times to check the status of my order and got different information every time. I was going to get it a whole week late. Very unhelpful, this company is a scam and over expensive. Do not trust the "great reviews" on the website. I think they are fake. Will not be purchasing from them again and will be requesting a refund.

Date of experience: August 13, 2020
Wrist B. Wrist-Band Rep
over a year old

Sara,

We apologize for the miscommunication. We are working on building our service team out to improve our communication to clients.

Please call us at 281-286-9500 to speak to a sales rep that can assist you on a resolution.

Best,
WB Team

Illinois
1 review
0 helpful votes
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Do not order from this company. I paid for wristbands to be delivered on a certain day and they are still in production. I have spoken to six "customer service representatives" and I keep getting the same answer. It's in production and they will get back with me in a few hours. They will not let you speak to a manager they just stick to a script.

Date of experience: February 21, 2024
Michigan
1 review
0 helpful votes
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Don't use this company
October 8, 2020

The tattoo they sent me was exactly the opposite of what I ordered. I was communicating back and fourth and suddenly it's been too long, case closed. The work was horrible. Don't confuse this company for Wristband, no hyphen. They are a rip off. And the wrist bands they sent were absolutely nothing like I ordered. This company does junk work and then stalls you until it's too late. I'd give them no stars if i could.

Date of experience: October 8, 2020
Connecticut
1 review
0 helpful votes
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Company is Guilty of Fraud
September 27, 2020

They make you pay extra for "Keeping jobs in the US" and claim it will be manufactured in the US, making it ship faster and be higher quality. My Item was 9 days late and by the time it had arrived, I had already moved out of the address I was in before. I asked why, and they told me it was delayed in customs while shipping from their factory in CHINA. They made me pay extra for no reason. They're lying to their customers

Date of experience: September 27, 2020
Wrist B. Wrist-Band Rep
over a year old

Ethan,

We apologize for any miscommunication. We take our clients concerns very seriously. We want to do right by you, please call 281-286-9500 for a service rep.

Also please understand that the virus has put heavy strains on the shipping industry, so there will be delays that we can not control from our shipping partners. Either way, we will get this fixed for you.

Best,
WB Team

Maryland
1 review
0 helpful votes
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This is the worst company I have ever encountered! Does not even deserve 1 star as far as I am concerned. I ordered 4 floor standing hand sanitizers for my medical offices. The sensors broke after 2 weeks. Its now been 3 months and no resolution. They say they sent 4 new ones out which I never received. All they do is open tickets, go back and forth with numerous staff members but nothing ever gets resolved. Very dissapointing especially during such a critical time as this Corona virus pandemic. They sell products that don't work yet cannot even do the right thing by replacing them. I even sent them videos showing how the products don't work and still nothing. I will never refer or order from this company again!

Date of experience: August 20, 2020
Wrist B. Wrist-Band Rep
over a year old

Tara,

We apologize for any back and forth. We will get this issue resolved for you, please call 281-286-9500 direct and the service team will assist you.

Best,
WB Team

North Carolina
1 review
0 helpful votes
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Incorrect Proof
December 13, 2021

I ordered from them on 11/18/21 and package was to be delivered on 11/29/21. I finally received my package on 12/10/21 from China. This I thought was a TX based company and all of the people that respond to phone calls and or to messages are in China and are 12 hours ahead. I opened my package to find that the writing that I paid extra for was not even readable in all 200 bands. I instantly called and messaged back and forth to be told I approved the photo and yes I did but the writing inside was white as was the outside just like the picture and that is what I approved and presold to customers. Now I have a product that is not what I ordered and they will not refund or redo what they messed up. I was told the inside is embossed which means engraved in the inside but not visible. WHAT? Why would I pay additional to have something on the inside you cannot see. I am furious with this company and will post reviews on every platform. Whatever you do buyer beware this company is a fraud.

Date of experience: December 13, 2021
Pennsylvania
1 review
0 helpful votes
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Gimmick
February 25, 2023

I ordered bracelets also ordered faster delivery, they had fed ex delivery it. It said delivery, but was never delivered. Whether it was wrist band or fed ex, I should not of gotten credited for only half my order. So the outcome was they will make half of them and get credited for half. Which the function is now over, so they are really useless for me, but I still said for them to make them, do to I had to still pay half. Someone should be held accountable. They are made from China, and that is why I will go American Made only!

Date of experience: February 25, 2023

Overview

Wrist-Band has a rating of 1.4 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wrist-Band most frequently mention customer service, credit card and delivery date. Wrist-Band ranks 12th among Wristbands sites.

service
15
value
13
shipping
14
returns
12
quality
13
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