Walgreens

I spent hours, but could not get a small order through their website. Like CVS, there are many repetitive sign in requests, and repetitive requests to pick a store location. At the very end I was asked to provide "contact information" as if that hadn't already been done. Their system said it did not sell toilet paper or paper towels, which of course it does. It's possible that small food items in the store, like small bags of chips, are not on the website. At the end of the process it just got stuck in a loop and would not move forward.

The App wasn't better than the web version for me. It was possibly worse.

I will say, Walgreens has some good employees and other virtues. This review is for the website.

If I could give them 0 stars I would. Last month I submitted a new script & told it was early. They'd remind me when it could be filled.
For weeks I keep getting reminders saying I have a prescription that needs a refill. They probably discarded the early prescription.
Another prescription was out of stock without giving me a hint when it would be restocked.
THIS IS NOT THE FIRST TIME THIS HAD HAPPENED.
The right hand has no idea what the left hand is doing.

We're suppose to be able to use our otc card online they are refusing! This is HORRIBLE why what's the problem. Customer service saying they have not added it yet,but I can use it in the store I will not!

SHE SEEMS TO WORK AT EVERY PHARMACY IN AND AROUND ROCKY MOUNT.CINDY THE PHARMACIST IS THE WORST AND SHOULD NEVER WORK AS A PHARMACIST!

I will never shop here again, and I'm moving my prescriptions. I have received 4 identical emails from Jill, from the 21st to the 1st. Jill is obviously a bot.
Customer service chat promised a refund within 3 business days….a week ago.
How did we get here? Walgreens changed my delivery order time, and split it into 3 orders. New time? When I was at work the next day. I reach out to chat to cancel. They tell me to call the store. The store claims to have cancelled. Next morning, I receive an email that 2 of the 3 parts that they split my order into have been delivered. One is nowhere to be found. The second is perishable. I use chat, and am told that they tried to refund it all, but the status is still pending for 2 of the 3 parts that they split it into. They have to open a case to refund the tip. It stays pending for a week. They tell me to return it in store. I go to the local store, and the girl with the 4 inch glitter nails and miles of attitude refuses the return, and tells me to take it back to the store that it came from. Which is nowhere near there, 4 cities away. I contact chat, who again says they can't refund because it's pending. In the meantime I get these emails from Jill the bot, "Sr specialist centralized services, with the same copy and paste. When it is finally not pending a day or two later, I contact them again. They said they can refund right? Nope. They said it needed "manager approval". I tell them I'm reporting it as fraud, and they promise a refund in 3 business days. Who refunded me after 5 business days? PayPal. Then they send me the same copy and paste from "Jill" that's they're working on it. Their chat workers will say "you're welcome" after you say "ok"
This is bottom barrel.
I have had rudeness and incompetence at the last two pharmacies, where the same girl insisted I had no prescriptions and she couldn't find my name- 4 different times, said that GoodRX didn't work with their pos (lie)and and the second lied to me about a price difference and overcharged me. Now this? I'm happy to change to CVS. Walgreens should be embarrassed by their employees.

So I set up an online account with Walgreens, Name, address, valid debit card number, so I could get certain things delivered without having to drive into town. I'm semi-retired and on Medicare and I have the OTC Network card with a set amount on it every quarter. I heard Walgreens was the best place to use that card, hence the online account. I placed an order today for approximately $53, then entered the OTC Network account number and placed the order. My bank sent me a notice that a business I haven't done business with just extracted money from my personal bank account. I immediately called customer service to to cancel that order, now this all took place in a matter of 4-5 minutes, I was told it was already processed and there was nothing I could do except wait for it to be delivered. I will wait, then do a return. I'm just saying to all you retirees that if you have an OTC Network card, do not order online from Walgreens, go to their store if you like shopping there, I don't, never have, but a friend suggested I should. Some friend, huh? I wish I could give them less than 1 star.

Everytime, I go to Walgreens in WillsPoint, I have issues, maybe they're afraid to fill pain meds. Maybe they can't read, tell time., who knows. It's not Rocket Science, Bass Rutledge in Terrell, Tx. Pull up give them your birthdate, pay for your scripts.Your outta there in less than 3 minutes. You'd be doing yourself a favor, not dealing with employees who have a script in front of them telling how to do there job.

I've written to Walgreens "contact us ". I've spoken with my local Walgreens. I'm done. This is the last prescription I will get from Walgreens. They tell me that this is the smallest bottle they can fit this little bit of pills into. The SMALLEST. We all know, there are smaller bottles available. I've peeled the labels off & put the pills in much smaller bottles, but then I still have to dispose of this huge waste of hard plastic. No more. Be a better business to this planet!

Shopping at about half of the Walgreens, an employee runs for a side or rear door and creates a fast, automatic door slam noise. When it's supposed to be a gentle store that sells drugs to old people, I feel under pressure like a target and am worried about violence. The headquarters cannot afford security at the bad stores. I hope they close Walgreens and let CVS be the main drug store.