Viperatech

The worst company when it comes to claims.
I ordered a card from those guys back in december 2022 and it had 3 years warranty. The card started to make all kinds of issues so i contacted MSI for a replacement and they agreed to that but they asked me to do the normal procedure for RMA. Which is contacting the main store for the purchase so they make the claim for you and you can send it then. I contacted VIPERA via WhatsApp and they were answering i guess because they thought am buying or something after i told them about my issue they stopped replying. I tried via mail - whatsapp - live chat. Zero answers. This is the worst company you can buy card from. If you have any issues with thier cards. Make sure that you will be left alone when you have any claims. Zero stars

And after they noticed that i wrote an honest review about them
They just sent me:
We did reply to you, actually. Nothing will be done as long as that review is up. Simple.

Zero customer care. Zero respect

Viperatech has a wonderful team. I received my miner promptly, and it's been running smoothly ever since. Their customer service is remarkable, always available and eager to assist. I'm really pleased with my purchase.

The miner I received from Viperatech is outstanding. It arrived faster than anticipated and works perfectly. Their customer service was also excellent, providing timely responses and useful information. Five stars for Viperatech!

Buying from Viperatech was an excellent decision. Their customer service is unparalleled and they offer high-quality, reliable miners. Delivery was swift, and the miner has been performing exceedingly well. Highly recommended!

Their customer care service is more than awful! They wait for you to but and them they will start hiding because as soon as i payed them my money for my miner they did exactly that! No emails or phone answers. No nothing...

The staff provided me with some great suggestions as to how we could use branding in our office, how to match our wall graphics with our online RGB colors, and the guys that did the installation were very careful to make sure everything was placed perfectly. Everyone in the office is very happy with the outcome.

Someone had side swiped one of our vehicles, and we needed our signage replaced. We get speedy service and always get what we are looking for from viperatech, even if it is a recommendation to another place.

Superb experience with Viperatech! The miner arrived well-packed and on time, and the performance has been flawless. The customer service team was very supportive and always ready to help. Definitely planning to make more purchases from them.

Excellent service and high-quality miner from Viperatech! The miner is powerful, easy to set up, and has been running without any issues. Their customer service is top-notch. I'm very satisfied with my purchase.

I've purchased several items from James at Vipera Tech. James and the rest of the team are knowledgeable, friendly, and very prompt with their deliveries and service. They have even gone to bat for me with some shipping issues and gotten my products rolling to me and back on schedule. They listened to my concerns and potential problems, and they took immediate steps to assuage all of them!
I thought I couldn't be happier with them, and then James went out of his way to find a particular item for me and had it shipped to me before I ever thought to ask; now that's AMAZING customer service!
Thanks James! Thanks everyone at Vipera!