Newegg

We made a digital purchase for Microsoft and NordVPN subscription. The digital product key didn't work so, we contacted Newegg immediately with screenshots. They refused to offer us any help or compensation. Told us to go check with Microsoft. It's not Microsoft's problem, they didn't sell this key to us! Even then, we contacted Microsoft and they said that the product key Newegg sold is fake. Newegg simply stopped replying and is not giving us a refund.

Newegg basically scammed us with a fake key.
We lost $70 without the digital product we paid for.

Newegg is my go-to for all my tech needs. I've purchased a number of items from them over the past several years, from monitors and keyboards to USB hubs, adapter cables, and even Bluetooth speakers. I've never had a negative experience with them; their prices are always fair, and the items always arrive in a timely manner with no issues.

Placed an order on NEWEGG, they billed my credit card and without any notice they canceled my order 7 days later. I only found out after I went to my PayPal account and saw it was canceled. I will never buy from them again. They also allow resellers on their site so you never know if the merchandise is legit or new. Buyer beware...

Company scammed my wife out of 650$ of computer parts and components. She ordered 9 items, recieved 1. Box un opened, after contacting new egg, they blew it off for 2 months until we disputed the charge on our credit card. Avoid at all costs. Read reviews. They do this to hundreds and hundreds of people. It's not unheard of, please avoid doung business with them as you'll be left stolen from.

I ordered a computer mouse 07/26/2022. Shipping label was created 08/01/2022. Status still states waiting on pickup from carrier. I have no way of emailing them about this problem or asking for a refund. Will not buy from again. Total rip off and wasted money.

The platform is pro-seller and anti-buyer. I had an issue where the seller shipped a completely wrong item. Newegg sided with seller and denied my claim. Thanks Heavens that I had Paypal and my Visa credit card in between and they are still working on the case. The outcome is awaited but overall, Newegg did not own any responsibility and closed the case as such. Despite of me having provided with all relevant pictures (right of the time item was received). I will NEVER EVER buy stuff again from newegg.com.

I've bought three laptops from Newegg, and I really regret it. Two of the three were defective to such a degree that, after running diagnostics, the manufacturers told me to send it back for a replacement and not even bother trying to get it repaired. At this point I am suspicious that they just take refurbished or factory reject computers and sell them as "new". In any case, this is not a business to be trusted. If you do buy something from them, make sure to test your product thoroughly before the window for return closes to make sure they didn't sell you a defective item.

I guess they no longer want me as a customer. When I go to the site, I get a message saying that it looks like an automated program. Well, it isn't. So, I guess I'll be finding a new Go-To for my electronic needs. Plenty out there, no need to deal with people who purposefully make things difficult.

My daughter purchased computer parts from Newegg. We were out of town when it came as it arrived earlier than the time specified. UPS returned to item to Newegg and I have documentation that it was returned. However, Newegg refuses to give us a refund of the money or send us the items. Multiple calls have been made. Initially they said they would send the item, but after multiple calls told my daughter no. I called thinking they were not helping this 18 year old who had spent her graduation money on a computer she so desperately needs to have for an engineering major, but no they said they never received all of the parts back. I have proof from UPS and I told them I could provide but they tell me the same thing each time. So we are out almost 2 K for a computer we could not build. Lousy customer support. They really don't care at all about customer service. I would not recommend this company and heaven help you if you need customer support.

Cleared outbound customs. Now in a shipping container and "in transit". Expected delivery unknown. This is not the service I expected. It has been several years since I ordered from Newegg. I guess it's my fault for not checking the current reviews.