JW Computers has a rating of 4.8 stars from 1,618 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JW Computers most frequently mention fast delivery, customer service and good price. JW Computers ranks 3rd among Computer sites.
Great online store for your tech needs. Shipping was fast and items arrived safe in perfect condition with no damage to them which can be a concern when having them delivered especially when you spend a lot of money. Very efficient and would give JW my business again.
Order was shipped within 14 hours of purchase and was received a week later, from east to west coast. Item arrived well packaged with bubble wrap around edges but not on the centre? No idea why but it wasn't damaged, and that's a good thing. Haven't tested product yet since I'm waiting on other components so I can't rate this specific item but delivery and packaging experience is overall very good.
Ordered during a Boxing Day sale and had concerns over delivery that were immediately responded to by customer service via email that helped greatly. Delivered in the same state. (NSW)
Trust the other reviews on this site for JW as they are the real deal which is refreshing.
I don't normally write reviews but for JW I've made an exception due to their excellent customer service. Thanks team
Experience with JW computers was good. Item was process and posted in a short period. Aus Post had issues with delivery and sent to the wrong location so took over a week longer to arrive. However this is not JW's fault. The parcel was tracked so I could follow the progress.
Timeline:
- Ordered PC on 6th January.
- Called jw on the 14th January and was advised that the pc is in testing phase and will be ready on the next days.
- Called again on the 17th January and I was surprised when they told me that all parts arrived and they are ready for building. What happened to testing already?
- I went to the store to personally talk to the employee but same result pc not ready yet.
And then I get an email asking for a review?
Dear Jhonder,
We would greatly value your feedback on your recent purchase from JW Computers. Please take a moment to rate the products below. Your feedback will help customers like you and provide useful feedback to JW Computers.
While I, a novice to the bitcoin mining scene thought the purchase of this would help me, I can't fault JW Computers. They were quick to ship out the product, even during the Christmas/new year period, and made sure I was communicated with and had all information every step of the way. They sent me exactly what I ordered, and shipped in perfect condition. Definitely recommend JW computers. Side note, don't buy a GT710 if you're looking to bitcoin farm, it isn't powerful enough. I learned that the hard way 😅
The website was easy to use and had a wide variety of well-priced computer equipment. I ordered multiple parts for a complete computer build, and it didn't ship within 5 business days as per their website. When I rang, I spoke to a knowledgeable person who was able to access my order, determine that the case was on back order and provide an alternative at a similar price that would be available immediately. They even provided express shipping and it arrived the next day, which was Christmas eve! Absolutely excellent service and would recommend to anyone.
Was looking for an ink head for my HP printer 555 series. The price was very good and was glad they actually have a hard to find product. Thanks
Overall, I was very satisfied with my recent order from JW I was very pleased with the speed of delivery. My order ahead of schedule and the packaging was excellent. The item was well-protected and arrived in perfect condition.
Great service, bought this monitor with click and collect. I rang the store and asked them to put it aside as I would be picking it up in a week or so. Pick up was so easy and great to see a familiar face. Very happy!
Answer: Hi Elizabeth, We had a look through our records and have responded to all queries matching your first name in the last week, though we cannot confirm your query was on eof them, as we don't have additional details from this corrspondence here unfortunately. Can you forward your email correspondence including your order number, to customercare@jw.com.au and please put "RE: SiteJabber" in your subject also. Thank you, JW Computers
Answer: Yes