In January we elected to use Signpost for informing our customers, creating a newsletter, as well as boosting our reviews across the internet! This has been an awesome experience... I highly recommend!
I can't say enough good things about Signpost. As a small business owner, where you put your money matters. From their result oriented platform that is easy to navigate, to the support their team provides, you will feel taken care of in your mission to achieve your business goals.
Goldie, we love to hear it! We look forward to continuing to help you achieve your goals!
I have been Signpost client for over the year. What has been outstanding experience working with Curtis my account manager. He made a great difference in appreciation of the signpost possibilities and effective ways of using it. I originally signed up to use the service to add more reviews to my google and yelp sites. Even though software could have done more flexibility, working with Curtis made the greatest positive impact. Thank you.
Wow, thanks for your excellent feedback, Aelita! We're thrilled to hear that you've had success with our platform, and that you enjoy working with Curtis and our team! Thank you for partnering with Signpost!
It wasn't very long into my time with Signpost that I learned their support team is completely unwilling to help you get properly set up, help out, return calls or even tell the truth.
Multiple times, vital information regarding the platform was hidden from discussions and ultimately when I decided to discontinue the service, their team was quick to cease conversation whilst continuing to charge my company.
Beware of Curtis, he will continue to charge your account to avoid company punishment.
Despite producing zero results for my business they have locked us into a contract and refuse to let us out. I would never work with this company nor recommend it to anyone. Their guarantees are worthless. Find a better reputation company that actually stands by their word.
We have been using Signpost for three years. We can't say enough good things about this system! It offers a neutral platform upon which clients and prospects can share their experiences with us - who we are, what we do, and how we help them. We are always telling fellow business owners about Signpost - unless, of course, they are competitors!
Hi Susan, thank you for spreading the word about Signpost! We appreciate your business!
Signpost has helped me expand my online presence. I consistently hear from clients that they chose my company over others because of the fact that I have so many positive reviews on the internet. Who doesn't want that? They are worth every penny! Thank you, Signpost!
Thank YOU, Maureen! Your success is important to us. We look forward to continuing to help your business!
We had a bad neighbor ruining our Google rating with fake one star reviews. Signpost was able to get our real customers to start leaving reviews and brought our score up considerably. They were easy to work with as well. I really appreciate their work.
Thank you so much for your review, Vernon! We appreciate you, too!
This is a very helpful and useful tool for our business to keep in good repor with our clients, It allows us to get ahead of any negative reviews before they negatively affect our overall rating as a business
We're so thrilled to hear this – thank you, Michael!
Criminal! Avoid! You will absolutely regret dealing with this company. Their product does not work and their billing practices are sneaky and deceptive. I tried to converse with them, but they don't discuss - they merely tell you how to cancel. It's laughable!
I have instituted a lawsuit against them. Please avoid them - I should have and I regret it.
John
Hi John – We’re sorry to hear about your experience with our new beta feature and our service. Sometimes, we discover challenges that need to be explored with our software and fixed along the way. As discussed, we have already offered you a free month of service, which you declined. We’ve been trying to get in touch with you, to no avail. As of today, we have refunded the charges for service for 2 months. We plan to close out your account by end of day unless we hear otherwise. Again, we’re sorry that you had a poor experience, and wish you the best of success in the future. – The Signpost Team
Overview
Signpost has a rating of 2.9 stars from 270 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Signpost most frequently mention account manager, sales rep and credit card. Signpost ranks 1st among CRM sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're thrilled to hear this, Amy! Thanks for your high praise, and thanks for choosing Signpost!