Signpost
Questions & Answers

NOT! I got a less than 5 reviews ON google from past clients through signpost. I got zero new leads through their campaigns and emails.

Hi Fred, Occasionally we get some unhappy customers, but we have over 7000 happy customers. Feel free to check out the happy ones here: http://www.signpost.com/testimonials/

You can't 1year contract if you want to cancel you need to pay the rest of the months in one lumpsum.

Hi Genevieve, we have not analyzed the results of our restoration industry merchants specifically, but we have observed great results for merchants in the home contractor industry! You can check out this area of our website for more insights: https://www.signpost.com/customer-results-home-contractors/

Hi Frank, Would you mind sending a screenshot of the billing statement you are referencing to support@signpost.com? There should be a complete number listed on all of our communications. In the meantime, the best number to reach us during our business hours of Monday through Friday, 9am to 6pm EST is (855) 606-4900 -- our support team would be happy to help you out!

A contract is reuired, you must pay up front, and they will not allow you to cancel. Stay away!

Signpost takes a lot of work to reap any benefits; it's not as easy as the pushy sales staff would have you believe. The real problem occurs when you try to leave. They require payment up front (in our case one year), and will not refund anything when you cancel. This is a very shady company, and I would recommend staying away!

Dave W's [Signpost Rep] above, is a classic example of the problem with Signpost; you can't just cancel the service. They bill you in advance, will not refund what they have billed (even if you quit using the service), and make it very difficult to cancel. You can't just click a button, or send an email, you have to endure a long sales pitch by a tricky, and very aggressive, sales associatte. Best to just stay away! QUOTED FROM DAVE'S RESPONSE: Dave W. [Signpost Rep] On 7/7/17 Hi Albert, Thanks for submitting! You can contact either your sales representative or our support team directly. Our support team can be reached at mia@signpost.com or 855-606-4900. They will connect you with your Account Manager, who will offboard your account with you.

Good luck John. You will have to endure a long sales pitch from a very pushy sales associate. In our case (sounds like others had similar situations), we had to cancel 30 days before the contract automatically renewed. I contacted Signpost the day after their $2,000 charge appeared on my credit card, and they refused to budge. Nothing... Best to stay away from Signpost!

Dave W, it sounds like you a have a really terrible job, trying to justify the way Signpost treats clients. In my case, I'm out $2,000 with no recourse, for a one year contract that I don't want. Shame on you!