American Express Serve

I've tried getting my account fixed for weeks. I did bill pay and no one will cash checks. They won't give me money back. Terrible. Someone needs to step in and sue.

I asked for a replacement card they would not issue me one no one speaks good English I understand that part but they do not want to help people they treat there customers like that when we pay there salary

I bought a serve card from Dollar general to pay my electric bill that was being disconnected that day if I didn't pay 440 dollars. Put 440 cash on the card and can't spend it. Have called numerous times in last 4 days and get the run around...I have a lady on the phone right now trying to connect me with upper management I suppose and it's been several minutes. I believe they should take responsibility and pay my reconnect bill. It' says on the card can spend immediately! That's false advertisement. If my card isn't handled today I am reporting to the better business bureau.that's sad to do ppl like this.

Applied for income tax advance through Jackson Hewitt. Serve card never arrived, and I was not given access to my funds. When I called customer service, it was outsourced to a foreign country where the representative barely spoke English. They kept me on hold forever and never resolved my concerns. All they did was tell me to wait 30 days for the card to be issued. What a scam. Stay away!

Don't use, was supposed to get my refund 2 days ago. One person tells me in 24 hrs and the next tells me 8 days. Will never use this again or Hewitt Jackson. Not worth the extra money I spent. Going back to hr block

I got a prepaid Serve card that my tax refund was deposited into. It is so strict and so limited. I can hardly use it. There is a $500 daily limit and that includes purchases and withdrawals. If you try to login and cannot, it will lock you out and you have to call them to unlock it. The customer service reps are from probably India or Pakistan so it can be hard to understand them. I've only had the card for two days and I've had to contact them to get several issues resolved. Also, even though they give you a routing and account number, you can't use it as a bank account with your PayPal account. In the future I'll just have the money deposited into my bank account instead.

This is a scam. I have two of these cards with hundreds of dollars on them and cannot access my money. I can't register one of them and no one in the company will help me. The other one is declined everywhere. Do not fall for this scam. They take your money and won't give it back to you.

I got the Serve cash card to use with Apple Cash. Despite the literature online, there was no way to link the card to my debit card or Venmo. Total waste to time and money.

When I called customer support it was almost impossible to get to a live person for help. They were zero help and I closed my account.

I got my visa debit card to pay bills. They sent me a routing number & acct. No. So when the card number wasnt enough, I used those also. 2 months go by & I find out from my creditors (which have marked me thanks to serv) they told them my acct was frozen. I called serve 3 times & each time they told me everything was fine my acct was not frozen & was good to go. This last time I finally find out the acct. Number & the routing number are FALSE! No good, fake! NOT TO BE USED. Instead of helping me get ahead, they have ruined the little credit I had. Now it will be another 7 years before I can start over thanks to serve.bull