How would you rate ReloadIt?
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Oregon
1 review
0 helpful votes
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Trash
February 9, 2025

I put money on a reload it card and now I can't access my money. This is trash behavior. The guy from customer service said theirs nothing he can do about it. The store I bought it from said theirs s nothing they can do about it. I'm out money. And they are happy someone got scammed again. I actually believe that this company works of scamming ppl and that's it's main objective. They should be closed down. Someone should start a class action lawsuit on this behavior.

Date of experience: February 9, 2025
Oklahoma
1 review
0 helpful votes
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Bought reload pack
August 10, 2024

Reload it.com is a scam I bought their pack signed up for their stupid safe and can not get access I have not received an email from them and they have no real customers service therefore I'm unable to load my money into my card they are ripping people off

Date of experience: August 10, 2024
California
2 reviews
15 helpful votes
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Scam
August 12, 2023

Can't get access to my funds for 24 hours now. Customer service has said they will have a specialist fix since last night. I asked if I could speak to someone in that dept and they can only be reached by email

Date of experience: August 12, 2023
California
1 review
1 helpful vote
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Worst setup ever. Don't do it!. You are already screwed and now leave a review. I
Bet that this scam is illegal, but since it involves banks it's okay...
They will hold your money up verifying your card 4 to 8 hours. Everything else works in real time but wait it's the card your loadings fault. Not fast not convenient. Not easy to use.

Date of experience: May 7, 2019
Virginia
1 review
4 helpful votes
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Stay away
April 5, 2018

I have had some success with this company but it always took hours to verify my cash deposit at one of their sites and transfer the money to my grandson. Now I find that I paid cash for a reload card at Safeway and have spent more than a day trying to load it onto my safe for transfer. They always say they are having technical problems try again later. I tried calling customer service and was treated rudely and the only Help I got was to wait an hour and try again. I am tempted to think the people who own the site have decided to bag the current balance and leave town.

Date of experience: April 5, 2018
Iowa
1 review
0 helpful votes
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These people should be in jail for a card can't get a safe to load the my card call customer service and was told leave it sit for 2 hours then it should work it don't these are the scammers and I will be filling with the better business bureau and possibly charges

Date of experience: December 3, 2023
Pennsylvania
1 review
3 helpful votes
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Poor
November 27, 2018

Very poor service i load money on card store approved it and check my card my money is missing it got transferred somewhere else now im screwed out of 353.95 what a $#*!ing rip cant get a refund or nothing customer service is very rude and is not willing to help u out

Date of experience: November 27, 2018
Washington
1 review
0 helpful votes
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I bought reloadit card said there was an error I called and talked to two different representative both giving me a run around I don't understand why you cannot transfer it from the card to my safe account so I can use my money. The situation I left me on the street with two kids no food and if I go back to the abusive situation my life is over and this is where you left me I bought a faulty product and you cannot fix the problem? What kind of product can you sell it doesn't work or you can't fix.? So now I'm on the street with two kids and no food and they weren't even tell him why I couldn't feed them thank you

Date of experience: April 7, 2021
Tennessee
1 review
3 helpful votes
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It sounds great. It states that it is fast and easy. In reality it is not fast nor it is not easy. Customer service is useless. You are unable to create an account to access your funds. They will state it is because your $700.00 phone is not compatible. They will tell you that you need to use a laptop. When you try to use the laptop it gives you the same useless message. Customer service is still unable to help. I am now stuck with a useless $40.00 activation card and also lost two and a half hours of time. Just buy a gift card!

Date of experience: April 6, 2019
Georgia
2 reviews
2 helpful votes
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Cant create a Safe
October 26, 2023

What is going on? I cant even create a safe. We tried 6 different computers with 6 different emails and still nothing. It will say technical difficulties or this device belongs to a different account or maximum accounts allowed. I NEVER MADE AN ACCOUNT. Its been like this All october 2023. I still cant make a safe account

Date of experience: October 26, 2023

Overview

ReloadIt has a rating of 1 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ReloadIt most frequently mention and customer service. ReloadIt ranks 12th among Debit Card sites.

service
12
value
11
shipping
1
returns
2
quality
11