Bought 4x4 jeep for granddaughters birthday. When opened rear bumper was broken. Tried ringing - only an answer machine. Emailed them with pics. Didn't get reply. Was really concerned after reading terrible reviews on here so I contacted Trading Standards for advice. I sent them a letter, recorded delivery, asking for replacement part under 2015 Consumer Rights Act. Next day got email reply with promise of replacement within a week. It was delivered the next day.
Speak as you find. Great little vehicle for the money and great customer service.
Great little gift and easy enough to assemble. My god daughter zooms around on this constantly smiling and laughing, although she has not mastered the skill of steering as of yet which makes the parental remote control come in very handy when driving around inside the house
Arrived when stated and in very good condition very loud and hopefully my daughter will like it on christmas day only let down was the number plate you'd expect for the product a plastic number plate but they send you sticker so I've now got to go out buy my daughter a plastic number plate for her car but overall I'm very happy with the car had me a bit frightened when i read so many reviews about peoples car driving damaged but i am pleased to say my daughters car is in wonderful condition so i would recommend this site to other people
I bought a motorbike for my younger cousin in April and I've never seen him so excited he loves riding around on it. He still uses it all the time so money well spent! It came quickly and in the time that had been advised. Highly recommend buying from here!
Found the perfect electric car for my granddaughter at a really good price and ordered it. Absolutely delighted with it when it arrived and was very impressed with speed of delivery. Very impressed with the range on this site including price range too. I will certainly recommend to family and friends.
Couldn't be happier with the service. Ordered the trampoline late Sunday night and it was delivered Tuesday. My 4 year old absolutely loves his birthday present and I'm sure he will have lots of fun for years to come
Had to contact the company via email as there was no tracking information provided. The company however did respond immediately and provided the tracking number. However when the car arrived it had no protective packaging, looked very cheap and was covered in dust. I did not even remove it from the box. I immediately called my bank and emailed ride in cars(tigris toys) that I was returning the product. I did so within an hour but had to pay for this myself. I received my money a couple of days after they had received the goods.
If returning the goods ensure to take photos of the condition it arrived in and attach to email. Follow their instructions to a T. Provide the tracking info. I even attached photos if the post office receipts.
Ending up buying from Halfords. Would never use them again.
Only scored a 3 for prompt reply to emails
I got my kids one of the battery powered cars each for Christmas last year, a white C class for my daughter and a red one for my son. They look great and all the features are brilliant. The boot at the back and the seatbelts are a nice realistic addition. Pricing was very reasonable and speedy delivery. Overall very pleased and would use again.
A faulty piece was given to us and taken back for repair. Company is not returning the product and when our courier goes for pick up it says that there is no car. Company is fake and action should be taken against company
Still haven't received order from over 2 weeks ago. They don't return phone calls and are dishonest in emails. I'm very disappointed and reporting to credit card company.
Overview
RideOnCars.co.uk has a rating of 2.7 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RideOnCars.co.uk most frequently mention and customer service. RideOnCars.co.uk ranks 3rd among Go Karts sites.
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- Cheltenham, Gloucestershire, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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I am delighted to hear that you were pleased with your item. With regard to the numberplates, unfortunately for safety reasons we are unable to provide plastic numberplates for these items - the concern is that they may become detached and cause a hazard when the car is being driven. As a result, we make clear on our website that the numberplates are made from high quality self-adhesive vinyl, and are weatherproof for up to seven years. I hope that helps - please do contact us should you have any other queries regarding your purchase. Thank you again for your recommendation, and I hope that your daughter loves her Christmas present! With all best regards, Julie, Tigris Ltd.