Paul C Buff

Paul C Buff with his creation of the Alien Bee and white lightening sets of photography lights revolutionized the entire photography lighting industry years ago because of the low cost of his set of lights. Photographers were used to paying thousands for expensive lights until the Alien Bees came along. They are a great set of starter lights with extensive light modifications. Their phone support is also very good and they are a very knowledgeable team. The only thing is that the lower end Alien Bee lights do not have a wide range of f stops and if you are a newcomer to photography and you buy a set of AB lights then you could be selling them in the near future. Paulcbuff does have a higher end line of Einstein lights which are much better but they are at the same price as other higher end lights. I wish the alien bees were more compatible with their set of Einstein lights; the modifiers you buy for alien bees will not work on their other lighting systems. So do not invest too heavily in them if you think in the future you will need a more robust system.

Have you ever felt betrayed by a brand that you have been an evangelist for? Paul Buff, Inc. is a ghost of who they were when Paul lived. I now understand why everyone is purchasing GoDoxs instead.
They have been known for their innovation. That has been gone for years. I'm been loyal because of their customer service. That has been slipping over the years as well. After the recent conversation on the phone with them, I will never cross their threshold again.
I have purchased five of their high-end Einstein lights. A part of it broke. The last time I had this exact same issue about a year ago, they charged me $100 to swap out the light for a brand new one. Happened again to another light--quality problem? This time they tell me they won't repair it at all that I would have to purchase a brand new light. NO REPAIRS AT ALL? Oh, they were kind enough that they would give me 25% off if I gave them the damaged light. Checked eBay, I could sell it on the market WITH THE PROBLEM for four times what they were going to gift me.