Overview
MyTAXPrepOffice has a rating of 4.7 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyTAXPrepOffice most frequently mention customer service, tech support and great experience. MyTAXPrepOffice ranks 1st among Tax Software sites.
We were greeted on-time with a welcoming presence. I have had an amazing experience thus far working with the team members at My Tax Prep Office. I appreciate the attention to detail and patience with the team members and myself. Today we worked with Sophia
Thank you again for outstanding service!
My experience was very pleasant. Perla is excellent at explaining the system and demonstrates a deep understanding of how it works. Thanks to Perla speaking Spanish, which is my first language, I was able to understand everything clearly.
Good support and decent tax software last year. This year, their portal doesn't recognize my old password, so I'm unable to re-set it! They also do not answer the phone, after an hour on hold! Even the chat is extremely slow. I might need to make a change so I can help my clients!
I have been using a few different tax software past decade. MyTaxpreOffice is excellent software and the help from an experienced support team is also outstanding. Calculating College tuition credit with one click of a button made it so easy. Andres is very knowledgeable
I have been using this software for 7 years in my 1 person home office Tax Business and find it very usefull for lower price, but this year it is not fully up to date for new Minnesota tax law. But support should have it fixed soon.
They answer all the question I had thank you, we cover 1099, w-2, w-7 business accounts everything
The class was 2 hours the guy had a lot of patience.
The software is a strong value at the price range charged. Compared to other vendors, several of the big ger-name tax software vendors have more bells and whistles in their software but they are significantly higher in price range.
I have been doing taxes for the last 18 years and EVERYTHING I ever wanted or needed from a tax software, MYTAXPREPOffice has it! I have been paying thousands for Intuit Pro Series for years. I thought I would NEVER change software! After the 1st demo I ate my words because I was SOLD! Thank you to the creators and your amazing customer service staff!
We had been trained by someone who was fluent in both spanish and english. He was very patient with our questions and was very clear in explaining what it was we needed. Unfortunately we werent able to get his name, and im unsure if i should type his extention here, but overall it was a pleasant experience
-JT&E INCOME TAX
MARISOL BELTRE
I bought software from Mrs. Johnson in sales really helpful and outgoing and willing to help with the right choice and ask questions so you can buy the right software for your benefits. Mr. Carter is really helpful too in the support center for questions and how to use the software and like for example, can I file State taxes independently the answer only if you file using the software my tax pre office you are able to file independently when you file your federal with my tax pre office if you file with different software you can do the state taxes but need to file by mail. If you file federal taxes with my tax pre office then you can do the state independent any day. Mrs. Carter too the time to answer all my questions in a professional way. I have a 2-year degree in accounting and I took lot of business classes in high school and in college which have help me a lot in my experience and I keep learning more by using this software and with the strong support my tax pre office offers I think it will work for anyone even if you don't have a degree you can learn how to use this software with the support this company offers and the staff is great they answer by phone or online chat and screen share which is nice and available and answer fast and responsive.
Looking for Lower Fees? You've come to the right place!
• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!
Powerful productivity tools included with our plans:
· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1120S, 1041, 990, 706 & 709
· After-the-Fact Payroll
- Visit Website
- Cheyenne, WY, United States
- Edit business info
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members