TaxSlayer

Tax Slayer was reasonable easy to use, but this year I was charged $40 for not using my credit card to pay their fees. I do not even recall seeing where I had to option to pay the fees separately. They took the fees out of my refund and then tacked on a $40 fee. It is mentioned deep within their terms, but they did not make it obvious that you could avoid the extra fee by using your own means of payment. I have used them for a few years, but will not use them again next year due to this underhanded policy.

Not impressed, lure you in with "free" option, input all of your personal information and spend the time completing, and suddenly, bam, $80. More expensive than other options, wasted my time, misleading advertisements, hidden required "upgrades" to actually file,.

I entered all my family's sensitive information and did one w2 then it logged me out. Now they have then info Every time I log back in and attempt to continue my taxes tax slayer says they are experiencing a problem. This is my first and last experience with them.

This place takes more money out on you than explained! The software sucks and customer service does not seem to know much about anything! They charge you an extra 39.95 to direct deposit your refund on top of sll the other fees! I will not do business with this site ever again!

We filed our taxes with them, answered all questions, filled out all forms. It said we had a refund of $700! IRS sends us a tax bill for $4600. 00.
So just to see I went on Turbo tax and filled out the same information and turbo Tax showed us owing $3500.
Now not only do we owe the IRS for the original amount but we now owe penalties and interest!
This company should be sued for fraud!
DO NOT USE THEM!

I decided to try Taxslayer as I no longer have to prepare fiduciary tax returns. I spent hours inputting my 9 rental properties and their assets as well as investment income etc. I did a like kind exchange last year and after multiple calls to support I was told that TaxSlayer does not support the forms for like kind exchanges.
Needless to say I am very unhappy with them and will not be recommending them to anyone.
Honesty matters and they should not advertise that they support all the forms.

The system charges you upfront and has no guidance what so ever. Might as well get the forms and fill them out yourself without this system charging you 30 dollars for nothing. I asked for a full refund and its up to the upper management to decide if it gets approved. 30 dollars waisted. Total scam

I have been using TaxSlayer for years and am extremely satisfied with this service. Easy to use, accurate and friendly and knowledgeable Customer Service. No long waits, willing to research answers to difficult questions. Great job!

Said it would be free for qualifying filers and I know I qualified due to my low AGI. Was guided through the process thoroughly but FORCED to answer questions about a state refund when I live in a state which does not require state income tax. At the end of the process i was informed the "free" service would actually cost me a whopping $60. Hell no. Incredibly scummy tactics. Total scam and BS advertising.