eTax.com

This service will be very helpful if all you want to do is sign up and submit your documents. Fortunately, they were considerate enough to provide assistance with queries and worries. Generally, the procedure ought to be simple. I would like to see 'all' of my return before filing the return. Not quite as easy as in previous years, but will continue to use for filing taxes.

Since 2014, I have been using the etax.com program. The federal tax questionnaire is efficiently laid out, and largely understandable. It keeps track of your entries from the previous year and serves as a reminder of your past income sources incase you forget one. You don't have to put in much extra work afterwards because the data you provide is carried over to the state return. You must have your income and deduction documentation available before you begin using any tax preparation software, and you must be familiar enough with the laws to be able to grasp some of the questions. But the program makes every effort to assist. E-filing is simple, and you receive frequent status updates.

I had a few queries during the process, and the customer support team was responsive. They provided helpful assistance promptly. However, improvements in providing guidance for complex situations would enhance the overall user experience.

Since it's so user-friendly and unlike other tax preparation programs, I don't have to pay extra for features that I and most other users won't use, I've been using the ETAX tax deluxe software for the last ten years. It is easy to use and comprehend, and so far, it has been my preferred method of filing taxes because it relieves me of the pressure of having to understand all the necessary papers and regulations each filing year. If it were offered for discounted costs as those offered through Amazon and other sellers, I would give it a five-star review. Strongly suggested.

E-tax led me to believe i would only be charged 30 and 55 of my fed tax return would go to what i owed state my fed tax return was 147 i got 20 none was used to pay off my state tax owed so e-tax kept 127...i did not get any documents or bill,email. That showed why they took 127...

Visually simple, easy to navigate, more info supplied as needed for comprehension on a point. I love that you can come and go as you have time and it saves your spot.
I like the option to review each section of the return as I work on it rather than having to complete the entire process before having the option to print the return and worksheets.

Overall, etax is a decent online tax site, but there is room for improvement in terms of user interface. With some enhancements, it has the potential to become a more user-friendly and reliable option for tax filers.

Etax carries over some information from the previous year's returns. My only complaint is that it does NOT alphabetize the names of charities I donated to last year. That forces me to search my spreadsheet to find the amount corresponding to the listed charity.

Their website says 5 stars but you can't review on their website. 3 months after trying to submit my tax return through them I had to cancel it, basically it's the same as doing it yourself but they give added stress, answered the same question 5 times then had to do submit it myself anyway or find another accountant. Minus 15 stars because that's how many times they made me cry before cancelling.