Issue, after issue, after issue. Microsoft is the worst! Xbox is the worst! I write a complaint about my USB external device not getting ejected when I got finished transferring my Xbox Screenshots and video recordings, and they banned me for no reason. This is unacceptable! Time for President Trump to Stamp this criminal corporation out of existence! Get woke, go broke. Now watch this company get exposed for their crimes against the autistic community! Time for that punk Satya Nadella to go to jail! Go directly to jail! Do NOT pass GO! Do NOT collect $200!
You are heavily censored when making comments on news articles. They treat commentators like they are third-world citizens. They definitely don't respect the First Amendment. Makes you wonder if it's not being ran by third-party citizens whose country heavily censors people. They will lock you out of your email with no explanation, except to say you violated some unknown rule, which they will not tell you about. The only way they will allow you to regain access to your account, is if you provide them your cell phone number, which is nothing more than a sneaky way to mine data out of users to sell to the highest bidder. Pure greed is all. Feedback is a total waste of time. They will not respond. They need to be boycotted until they change their practices.
MICROSOFT WORST TO DEAL WITH
THEY IGNORE CUSTOMERS AND IMMEDIATELY CHARGE TO FIX FAULTS WITHOUT INVESTIGATION...
Microsoft is the worst company to deal with when you need support, they do not care except to take your money. The customer support is the most pathetic and unprofessional i have ever experienced. They pulled a figure of $300 to fix hardware issues but then told me it would most likely be more. Some ANDRES person or CHATBOT kept ignoring my questions and my emails to then close my case. Is this a scam? Even though these device issues are well documented by Microsoft they still expect me to pay. Don't get me started on Harvey Norman, where I purchased the device. They are just as pathetic and greedy. I will be doing my best to avoid both companies and i highly recommend you do too. Shameful, dishonest, and Un Australian.
MICROSOFT ARE DODGY AND DISUSTING TO DEAL WITH
THEY IGNORE CUSTOMERS WITH FAULTY GOODS STILL IN WARRANTY
THEY IMMEDIATELY CHARGE TO FIX FAULTS WITHOUT INVESTIGATION...
Microsoft is the worst company to deal with when you need support, they do not care except to take your money. The customer support is the most pathetic and unprofessional i have ever experienced. They pulled a figure of $300 to fix hardware issues on Xbox but then told me it would most likely be more. Some ANDRES person or CHATBOT kept ignoring my questions and my emails to then close my case. Is this a scam? Even though these issues with the Xbox are well documented and well known by Microsoft they still they expect me to pay. Don't get me started on Harvey Norman, where I purchased the Xbox. They are just as pathetic, Greedy and dodgy. I will be doing my best to avoid both companies. Shameful, dishonest and unAustralian.
I am writing to express my extreme disappointment with the OneNote product and its recurring data loss issues. As a long-time user of Microsoft products, I have always held your company in high regard, but my recent experiences with OneNote have left me feeling frustrated and betrayed.
It is disheartening to know that OneNote has a history of data loss problems. Despite this, Microsoft continues to allow users to input sensitive and important information into the application, only to have it disappear without warning. This is a significant flaw that has caused immense inconvenience and stress to countless users.
I have personally experienced the frustration of losing valuable notes, documents, and research due to OneNote's data loss issues. This has had a negative impact on my productivity and has eroded my trust in the product. It is unacceptable that a company of Microsoft's caliber would allow such a fundamental problem to persist for so long.
I urge Microsoft to take immediate action to address the data loss issues in OneNote. This could involve investing in more robust data backup and recovery systems, improving the application's stability, or providing users with clear and effective tools to prevent data loss.
I hope that Microsoft will take my concerns seriously and work to restore my faith in OneNote.
Microsoft is too big and rich for its own good. It sells you its products like Windows, Office and Microsoft 365 subscriptions at tens and even hundreds of dollars per year but does not give you any support. Most support requests are closed without any support being given and without your prior consent. In some cases the support requests are routed to Microsoft employees in third-world countries whose technical knowledge is non-existent and who speak English with such thick accents that they cannot be understood and you cannot communicate with them except by e-mail. E-mail messages are either ignored or Microsoft employees delete them without reading them. Contacting the BBB or the Washington State AG does not do any good as all they do is forward Microsoft's reply to you, and that reply is a haughty refusal to mend their ways. In short, Microsoft is scamming its customers, taking their money but not giving them vital product support.
I have had a Microsoft 365 subscription for several years. The price is high and the support is dismal. They close many support cases unilaterally, without your prior knowledge or consent. They assign other cases to third-world support reps whose technical knowhow is abysmal and whose English is not understandable. It is no use contacting the local BBB or the Washington State AG because they depend on Microsoft's taxes for their subsistence. Therefore there is no regulation and Microsoft does what it pleases. Microsoft is too big and too filthy rich for its own good. Like the old Ma Bell (AT&T_ it will need to be broken up into several smaller companies.
I am an old a loyal Microsoft customer. I have two Microsoft accounts (an older one and a newer one) and one Skype account. Skype is part of Microsoft. I recently *twice* closed my old Microsoft account but Microsoft *twice* forced me to reopen it by making it impossible for me to log into Skype each time. My old Microsoft account is inseparably linked to my Skype account in their system, even though the e-mail address on my Skype account is that my new Microsoft account.
I asked Microsoft to unlink my Skype account from my old Microsoft account and to let me close that account. They ignored my message. After contacting several Microsoft customer advocates and escalation managers they finally opened a new Service Request for me and sent me an e-mail message saying that they would call me within 24 hours. They did not keep their promise.
I answered their message and copied several top Microsoft escalation managers, customer advocates, and their CEO on it, with no response. Finally a member of their Executive Escalations team in India sent me an e-mail giving me suggestions that did not work. I asked him *twice* to call me but he did not. His bosses in the U.S. ignored my message.
Microsoft knows this is a serious issue, but is not willing to invest time and money in resolving it, preferring to force its customers to keep their old Microsoft accounts open forever.
Don't waste your time complaining to the Better Business Bureau,
Washington State Consumer Protection Division, or the Federal Trade
Commission. The first two are merely mailmen, informing me of
Microsoft's refusal to change its policy, and closing their files. The
FTC did not even bother to reply.
Microsoft is much too big and powerful. It must be broken up for its own good.
Purchasing software from Microsoft presents a mixed bag of experiences. On the plus side, their product range is extensive, covering a wide range of productivity and entertainment solutions. Additionally, their website is user-friendly, making it easy to browse and order items. However, the downside is the inconsistency in delivery times. While some orders arrive promptly, others face unexpected delays without clear communication. Furthermore, the difficulty in reaching customer service for assistance adds to the frustration. In summary, while Microsoft offers convenience and a diverse product range, improvements in delivery reliability and customer service responsiveness are necessary for a more seamless shopping experience.
Have been tied in to the microsoft ecosystem since being a kid. Basically everything works, as long as it is up to date. Otherwise it really doesn't seem to sync if you are not up to date. MS Excel rules my life.
This company literally sucks. I was on the phone for over an hour with three different people because sims 4 says the snowy escape expansion pack is 19.99 and EA shows 35.99. The representatives saw the same thing and that the price was recently adjusted, YET they could not price match and now want me to contact the developer. Utter BS. Just want to boycott the whole entire system and this screwed up multibillionaire company.
When the hell will you quit messing with my computer? Did you but it or did I buy it. It came with your operating system, by no choice of mine. Now, YOU don't think the operating system is good enough? This computer operates a security gate, letting those who have a passcode get through. Every time you come down from your ivory tower and F*** with it, it quits opening the gate. Stop already.
I called to talk to someone that could help me with my Microsoft account. The answering machine just sent me a link to he website that didn't help either cause the problem that i have didn't exist on the website when it says ¨what can we hel you with¨. I tried to call again but the answering machine just hung up on me and now i can't do anything.
Overview
Microsoft has a rating of 1.4 stars from 386 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Microsoft most frequently mention customer service, phone number and bill gates. Microsoft ranks 200th among Mobile Applications sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members