LogoDesignPros never sent me the logo I paid for. Attempts to contact them on multiple occasions have been met with radio silence. I have had to register a dispute in an attempt to get my money back, but am hoping to help others avoid the same mistake. Do not give LogoDesignPros your money.
I originally used them in 2007 and they provided me with a logo. No problems, everything was great. Then in 2019, we were rebranding, so I decided to go back with them. The order included a revise logo and slogan, create a website, a marketing video, and created social media handles. I only received the logo and slogan. I had paid up front. Once we rolled out our new brand I had nothing, but a logo. Everything else was dropped. They had over 4 months head to get this job done. They fail me, my company, and our marketing efforts. I do not recommend this company.
I would say that logo design pros is a company that has very well trained professionals in their rank who can always come up with ideas that deliver good results. I can say that because I have worked with them twice so far, once for the revamp of my logo and later on for a website. Got good response and result from them both times.
A week overdue from delivering a logo package and no response to the multiple contacts I have made. The number no longer works and the live chat has been offline for the last 4 days so there could be a problem with the business. Anyone got any ideas how to contact these guys to deliver what I have purchased?
Herold P--I ordered and paid for two logos and a web package. I received the initial logos and requested revisions which were made quickly. I was satisfied and thought things would be great, but shortly after the communication stopped and I've been waiting for business website for three weeks and haven't heard anything.
I do not know anyone that works for the company other than the gentlemen that worked on my project three years ago. They created my logo, facebook banner, and twitter banner. They were very professional and met all of my deadlines. I had a positive experience and often receive compliments about my logo. They are well trained and very polite. I will be contacting them shortly for another project.
I ordered a logo and web package from them and with that i got a free stationery design as well. The designs were really upto the mark and cost was low as compared to other companies. I think its a cool and very decent company to get your design work done!
I contacted logo design pros for creating a new logo design for my business as I never got good feedback about the first one which I had created myself with a tool. They helped me out of the situation as I did not want a completely different logo so my customers would know its the same company. They created a very nice logo for me which I approved as it was also related to my previous design and is a nice piece of design.
I've been a customer for 10 years. Although my earlier experiences were positive, my opinion has changed drastically during the last few months. I prepaid for a new website design, SEO content, and an app. That was a huge mistake. It's been several months and my website has not been published. The SEO content and app have not yet begun. What's worse, is that I have spoken to support multiple times during the last couple of months. They assure me that the site will be live within a couple of days. It's still not live. Do not prepay for services with this company.
Guys... www.logodesignpros.com are scammers! But www.logodesignpros.us is the actual and real company who's operating business from United States.
Again. US is the legit and registered US company.
Hope this help!
Answer: Unfrtunately these savages are based overseas despite trying to convice people saying they are located in the US this is not true. They are based in india and therefore not governed by professional codes of conduct and refund policies. I reported them to the trading standards for not correctly displaying an actual geographical office address on their site so maybe thats why they have disappeared. They have several sister companies also operating try them. But generally they are very unprofessional and do not care about its customers. Try Due to the number of complaints raised by its customers they have probably gone off the radar for abit but will reappear when it suits them.
Answer: No! This people must not be allowed, to ever do business in the USA
Answer: Call your bank to get your money back. As for the dns you would just have to start over with another company.
Answer: I agree with Herold P regarding a class action. Better Business Bureau complaints? Something has to be done for reimbursement, ownership, copyright, etc. We all paid for services and features that are not being fulfilled. If anyone willing/able/networked to start the process, I will definitely join in on the endeavor!
Answer: They have been shut down due to illegal activities.
Logo Design Pros has a rating of 3.1 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Logo Design Pros most frequently mention account manager, customer support and initial samples. Logo Design Pros ranks 10th among Graphic Design sites.