The products should have labels that say refrigerate after opening. They do not.The CEO is a rude person who spams people. The products are very much overpriced. I have tried on my pets and they "do not work". I was a brand ambassador" for licks pill free and could not believe the double talk from management. The dated products on the shelf and the number of customers who complained about the product getting green molded. I would never give to my pets again