How would you rate iDriveSafely?
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Michigan
1 review
1 helpful vote
Follow Beatrice W.
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Just paid for the class. That's the only thing that worked on the website but not the log in or help center! No phone number. All that works is taking your money. Beware!

Date of experience: September 8, 2024
Idaho
2 reviews
1 helpful vote
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Lousy company
August 6, 2024

I've been waiting 22 days for my certificate, website said I would receive it in 5-12. No email to contact them I've filed a complaint with BBB I should have read the reviews before I purchased but how difficult is it to mail a certificate?

Date of experience: August 6, 2024
California
1 review
1 helpful vote
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Absolutely HORRIBLE
July 13, 2024

I would strongly advise against using this course unless you're prepared to risk wasting your time and money. There are far better alternatives available that do not come with the same restrictions. I encountered issues with the security questions, even though I answered them correctly. This happened when I was on the last module, and I was subsequently blocked and told I needed to repurchase the program and START ALL OVER again!

Date of experience: July 13, 2024
Missouri
1 review
4 helpful votes
Follow Christopher H.
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Artificial waiting periods drag this out forever. Strays from core mission of driving safety into child care and pet care. I'm certified in training development. Whoever cobbled this dribble together had no clue on the principles of adult learning. If I could have given this a negative score I would.

Date of experience: March 7, 2022
New Jersey
1 review
3 helpful votes
Follow D W.
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Scam charges
March 8, 2022

The course was pretty easy to do but then a few months later I see a recurring $5 charge for roadside assistance I never signed up for. They are so aware of this that when you call *******363 they only have 3 options, 2 related to the certificate and the last one is for the road side assistance. You cant speak to anyone to cancel but have to go though some convoluted testing back and forth to do so.

Date of experience: March 8, 2022
Delaware
1 review
1 helpful vote
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Old out of date animation and very old statistics
November 23, 2022

I have taken about a dozen online course the the past 18 months and this is by far the poorest quality. The information is tedious and uninformative. I was really hoping to learn something but there was virtually nothing useful. Got me my 15% insurance discount but was a terrible educational experience. Delaware should be ashamed to promote this course.

Date of experience: November 23, 2022
Texas
1 review
1 helpful vote
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False advertisement/poor customer service
December 14, 2022

Their website stated that I was REQUIRED by Texas law to purchase my drivers record for $20 extra, when in fact, it was not required. I was told that they did NOT need it. This is false advertisement from a course I have used for defensive driving & so far, 3 of my kids have used for driver's ed. I am very disappointed in the "resolution" of refusing to refund something that was clearly a misrepresentation of the truth. I have referred this site to so many of my friends and family, but this will not happen again.
Very disappointed in what was once a "trusted source".

Date of experience: December 14, 2022
New York
1 review
2 helpful votes
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Unsupported Site
August 16, 2023

There should be a zero star for this site. I paid for their online defensive course only to encounter problems of the course being locked out. All that was available is the introduction. Their online support is none and i was emailed that i'm in line based on other customers before me, not letting me know how long or how many customers. Avoid this online course. There are many other better sites.

Date of experience: August 16, 2023
California
1 review
1 helpful vote
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Buyer beware
August 13, 2023

I signed up, not realizing that this outfit would charge us monthly forever. Beware. I think it offers legitimate online courses (though I wonder whether they do this automatically, essentially without cost to them). But the incessant charging and apparently difficulty of canceling a subscription are big negatives.

Date of experience: August 13, 2023
Florida
1 review
0 helpful votes
Follow Dorne A.
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This site is absolutely horrible. So many problems with the site starting with: chapters change after reading, when completing the section it won't let you take the test. I had to call them 6 or 7 times and I was only on Chapter or section 2. So many problems that I just gave up and had them refund my money.

Date of experience: March 3, 2023

Overview

iDriveSafely has a rating of 1.9 stars from 352 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iDriveSafely most frequently mention customer service, voice recognition and online course. iDriveSafely ranks 5th among Traffic School sites.

service
30
value
34
shipping
16
returns
15
quality
31